• Class Number 4166
  • Term Code 3430
  • Class Info
  • Unit Value 6 units
  • Mode of Delivery In Person
    • Dr Nigel Martin
    • David Williams
  • Class Dates
  • Class Start Date 19/02/2024
  • Class End Date 24/05/2024
  • Census Date 05/04/2024
  • Last Date to Enrol 26/02/2024
SELT Survey Results

This course gives students a thorough grounding in the management of technology in an organisational context, placing particular emphasis on the Chief Information Officer perspective. The unit material complements applied student knowledge with a theoretical technology management foundation. Topics are presented from a textbook and, where appropriate, relevant readings from the contemporary literature are used to present competing points of view. Topics include the information system in the organisation, information system planning, enterprise systems in context, systems to support operations and management, policy development and directive management, and technology economics. Students are introduced to the practical aspects of this area through a series of organisational case studies.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

  1. Appraise BIS strategic planning and management principles, concepts, and theories;
  2. Demonstrate a critical understanding of BIS strategic planning and management theories and current quality research associated with the specific topics covered in this course;
  3. Apply evidence in formulating best practice BIS strategic planning and management analysis;
  4. Contrast internal and external dimensions of BIS strategic planning and management by applying appropriate theories, models, examples, and personalizations;
  5. Communicate effectively in oral and written forms about BIS strategic planning and management principles, concepts and theories, and their application using appropriate comparisons, logic, arguments, and reflections;
  6. Apply ethical judgment in best practice BIS strategic planning and management analysis, consistent with the ACS Code of Ethics;
  7. Undertake an applied BIS strategic planning and management team research project that formulates longer term BIS strategy and constructs medium-tactical term plans and technical solutions.

Research-Led Teaching

Research-led Teaching and Instruction: Students are encouraged to engage with contemporary management studies and literature, and the IT Body of Knowledge as part of their course participation and learning activities. ANU provides world class library facilities so that students have the best access to high quality peer reviewed literature: http://anulib.anu.edu.au/ (http://anulib.anu.edu.au/)

Practitioner-led Teaching and Instruction: Research led education is complemented with Practitioner led education within the course in the form of a strategically ‘pivoted’ ACS accredited capstone major team project, and the executive facilitated learning and assessment guidance workshops. Consistent with ACS accredited courses, these assessment and delivery artefacts are offered as opportunities for advanced learning through deeper engagement with executive experiences and behaviors in the context of IT professionalized practice. This is also presented as conduits for improving graduate employment search and placement potential.

Field Trips


Additional Course Costs


Examination Material or equipment


Required Resources


Course textbook is IT for Management (11th Edition or 12th Edition) - e-Book, Turban, Pollard and Wood, Wiley & Sons. Other resources provided on course website. Course textbook (11th Edition) is available on ANU library website as an e-resource with details placed on the Wattle course website.

Staff Feedback

Students may be given feedback in the following forms in this course:

  • Written comments - assessments, emails, course website discussion boards
  • Verbal comments - assessments, workshops, consults, face-to-face interactions
  • Feedback to the whole class, to groups, to individuals, focus groups

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session Summary of Activities Assessment
1 Business Information Systems - An Organisational View
  • Course Overview
  • The Role of the CIO
  • Business and IT strategy
  • Enterprise Architecture
2 Business Architecture
  • Rich Pictures and process modelling
  • Systems Modelling
  • Design Thinking

3 Information Architecture
  • Data - Strategy & Management
  • Data Analytics
  • Data Quality
4 Enterprise Systems
  • Enterprise Resource Planning
  • Customer Engagement
  • System Development Lifecycle
  • ICT Security, Cyber and Risk

5 A Future View
  • Artificial Intelligence
  • Social Networking
  • Internet of Things
  • The Metaverse
6 Service Management
  • Service Request Management
  • IT Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • IT Operations
Assessment 1: Evaluation of Industry Technology report due.
7 IT Strategy and Governance
  • Governance Frameworks
  • Self-Management and Responsible use of IT
  • Strategic Sourcing
  • Information Systems Ethics
Mid Semester Quiz (In Class)
Assessment 2: Mid Semester Quiz (In Class)
8 e-Commerce and m-Commerce
  • Commerce models
  • Technology Business Management
  • Opportunities and Challenges
  • Recommendation Technology
9 Technical Architecture & Infrastructure
  • Cloud Computing
  • Infrastructure Development
  • Networking
  • Business continuity/backup & recovery
Assessment 3: Mandatory draft of Case Study Analysis Report due.
10 Case Study Analysis Presentations Assessment 3: Case Study Analysis presentations due.
11 Case Study Analysis
  • Presentations (if needed)
  • Finalize A3 for submission
12 Our Final Seminar!!
  • Course Summary
  • BIS Profession and Societies
  • What's next....
Assessment 3: Case Study Analysis Executive Summary due.

Tutorial Registration

Not applicable

Assessment Summary

Assessment task Value Due Date Return of assessment Learning Outcomes
Evaluation of Industry Technology Report (35%) 35 % 21/03/2024 30/03/2024 1,2,3,4,6,7
Mid Semester Quiz- In Class (15%) 15 % 16/04/2024 28/04/2024 1,2,4,6
Case Study Analysis (40%) 40 % 28/05/2024 27/06/2024 1,2,3,4,5,6,7
Course contribution (10%) 10 % 30/05/2024 27/06/2024 2,3,4,5

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details


ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.


Participation is expected in all course activities and assessments. Seminars will be Echo recorded and consultations will be available via face-to-face and Zoom. Attendance at seminars, lectures, and tutorials, while not compulsory, is expected in line with "Code of Practice for Teaching and Learning," Clause 2 paragraph (b). Where students will not be able to attend a seminar, lecture and tutorial, they should advise the Convenor and discuss how to address the learning materials instead.



Assessment Task 1

Value: 35 %
Due Date: 21/03/2024
Return of Assessment: 30/03/2024
Learning Outcomes: 1,2,3,4,6,7

Evaluation of Industry Technology Report (35%)

Description: This report of no more than 3000 words will present your individual examination of technology use within an industry as assigned by the lecturer. Your report will be well grounded in the course concepts, industry publications and academic literature. You will define the scope of your inquiry within the expectations outlined in the assessment brief and you must demonstrate an effective use of relevant and good quality academic literature.

Marking criteria: Submissions will be assessed against the learning outcomes and criteria described in the assessment brief. Further details will be provided on Wattle prior to the end of Week 1. Work in excess of word limit will neither be read nor marked.

Students are required to demonstrate achievement of critical, analytical and synthesis skills in high quality works. The unacknowledged use of AI tools such as ChatGPT to generate an essay or report is not allowed and will be considered as plagiarism.

Due date: 23:59 on Thursday of Week 5 via Turnitin on the course Wattle site.

Feedback: Up to 10 working days after submission, excluding semester breaks.

Note: Students may submit an optional draft of this task by 23:59 on Tuesday of Week 4 via the link on the course Wattle site. This is not assessed but students will be given formative feedback and students may use the feedback to improve their Report prior to submission.

Assessment Task 2

Value: 15 %
Due Date: 16/04/2024
Return of Assessment: 28/04/2024
Learning Outcomes: 1,2,4,6

Mid Semester Quiz- In Class (15%)

Description: A single, closed book quiz will be held, in class via Wattle, during Week 7. This quiz will cover all material up to and including Week 6. Specific details of the date and time will be available prior to the end of Week 3.

Marking criteria: Submissions will be assessed against the learning outcomes and criteria described in the assessment brief provided on Wattle prior to the end of Week 3.

Due date: Week 7 via the course Wattle site.

Feedback: Results provided by the end of Week 8.

Assessment Task 3

Value: 40 %
Due Date: 28/05/2024
Return of Assessment: 27/06/2024
Learning Outcomes: 1,2,3,4,5,6,7

Case Study Analysis (40%)

Description: In student formed teams, of no more than 4 members, students will analyse an assigned case study and develop a briefing that describes the strategic and tactical business information systems plans to implement a desired future state for an organisation. Students will form their own teams and these teams should be operational by the end of Week 2. The strategic and tactical plans must provide management recommendations and incorporate frameworks and tools used in the course.


This assessment item will be submitted in multiple parts:

(i) an in-person team Presentation of 10 - 12 minutes in length;

(ii) a Report of no more than 2000 words;

Marking criteria: Submissions will be assessed against the learning outcomes and criteria described in the assessment brief. Further details will be provided on Wattle prior to the end of Week 3. Work in excess of word limit will neither be read nor marked.

Due date: Presentations will be conducted in Week 10 and 11 unless otherwise notified. Presentations will be video recorded, which will enable later validation and verification of assessment if required in accordance with point 7 in the ANU Student Assessment Coursework policy. Presentations will comprise 20% of the marks for this assessment. The Report is due at 23:59 on Tuesday of Week 13 via Turnitin on the course Wattle site.

Feedback: Released with end of Semester 1 grades.

Note: Students should submit draft of the Report by 23:59 on Tuesday of Week 10 via the link on the course Wattle site. This is not assessed but students will be given formative feedback and students may use the feedback to improve their Report prior to submission.

Assessment Task 4

Value: 10 %
Due Date: 30/05/2024
Return of Assessment: 27/06/2024
Learning Outcomes: 2,3,4,5

Course contribution (10%)

Description: You are expected to attend seminars and contribute to in-class activities and discussions. Class attendance and participation will contribute to this mark which will be awarded at the Lecturer’s discretion based your individual contributions to in-class discussions. Please note that raising and answering questions and/participating in in-class discussions does not automatically guarantee a high level of contribution. Your inputs must add significant intellectual value to our discussions. Such examples may include, but are not limited to, raising and answering substantive issues and questions, discussing relevant readings, sharing relevant ideas, observations and personal experiences and pointing out relationships to earlier topics and discussions. Written submission may be required to demonstrate contribution.

Marking criteria: Submissions will be assessed against the learning outcomes and criteria described in the assessment brief. Further details will be provided on Wattle prior to the beginning of Week 1.

Due date: Ongoing.

Feedback: Students may ask for feedback at any time. Released with end of Semester 1 grades.

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

Use of Turnitin: Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Lodgement: You may be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records.

Identification: On all assignments you should only give your student number as identification; your name should not be included anywhere in the file.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of an assessment task without an extension is penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the Class Summary for the return of the assessment item. Late submission is not accepted for mid semester quiz, take-home examinations or for items where this is specified in the description of the assessment task.

Procedure for extensions: All requests for extensions to assessment in RSM courses must be submitted through the CBE extension request portal: CBE Assessment Extension Request Form. Further information on this process can be found at https://rsm.anu.edu.au/study/students/extension-application-procedure

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

All assignments will be marked and/or returned according to the timeline specified under ASSESSMENT SUMMARY.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

You are allowed to resubmit your assignments before the specific deadlines. Any submission done after the deadline will be considered as a late submission and the above listed penalty conditions will apply.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).
Dr Nigel Martin

Research Interests

Business information systems, technology management, project management, knowledge management

Dr Nigel Martin

Tuesday 15:00 19:00
David Williams

Research Interests

David Williams

Sunday 15:00 19:00

Responsible Officer: Registrar, Student Administration / Page Contact: Website Administrator / Frequently Asked Questions