• Offered by Research School of Management
  • ANU College ANU College of Business and Economics
  • Course subject Management
  • Areas of interest Commerce, Management
  • Academic career Undergraduate
  • Course convener
  • Mode of delivery In Person
  • Offered in First Semester 2018
    Second Semester 2018
    See Future Offerings

The primary aim of this course is to provide students with the skills and knowledge of communication in the business environment. These skills will contribute to professional graduate attributes and assist with the transition to, or back to, the workforce.  There is a strong focus on the understanding the theory of communication in the business context and it's application to effective business writing at a high level, persuasive and appropriate verbal and non verbal communication,  and interpersonal skills across teams and cultures. 

Learning Outcomes

Upon successful completion of the requirements for this course, students will be able to:

  1. Communicate successfully in the workplace, verbally and non-verbally;
  2. Develop critical thinking and analytical skills;
  3. Produce effective professional documents; 
  4. Successfully use negotiation skills in business settings;
  5. Apply problem solving strategies to handle customer complaints and difficult situations; and
  6. Successfully use persuasion strategies in leading others.

Other Information

See the course outline on the College courses page. Outlines are uploaded as they become available. 

Indicative Assessment

See the course outline on the College courses page for the indicative assessment.

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Workload

36 hours of direct participation, plus 72 hours of reading, preparation, group work and written work.

Requisite and Incompatibility

You are not able to enrol in this course if you have completed MGMT1001

Prescribed Texts

Indicative readings/textbooks:

Robbins, S 2014, Ganegoda, D (compiler), Communication for Business, Pearson Australia (2nd Ed.), Frenchs Forest. ISBN: 9781442583993


Fees

Tuition fees are for the academic year indicated at the top of the page.  

If you are a domestic graduate coursework or international student you will be required to pay tuition fees. Tuition fees are indexed annually. Further information for domestic and international students about tuition and other fees can be found at Fees.

Student Contribution Band:
Band 3
Unit value:
6 units

If you are an undergraduate student and have been offered a Commonwealth supported place, your fees are set by the Australian Government for each course. At ANU 1 EFTSL is 48 units (normally 8 x 6-unit courses). You can find your student contribution amount for each course at Fees.  Where there is a unit range displayed for this course, not all unit options below may be available.

Units EFTSL
6.00 0.12500
Domestic fee paying students
Year Fee
2018 $3900
International fee paying students
Year Fee
2018 $5160
Note: Please note that fee information is for current year only.

Offerings and Dates

The list of offerings for future years is indicative only

First Semester

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery
3208 19 Feb 2018 26 Feb 2018 31 Mar 2018 25 May 2018 In Person

Second Semester

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery
8178 23 Jul 2018 30 Jul 2018 31 Aug 2018 26 Oct 2018 In Person

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