• Offered by ANU Legal Workshop
  • ANU College ANU College of Law
  • Course subject Legal Practice
  • Areas of interest Law
  • Academic career PGRD
  • Mode of delivery Online
  • Offered in Summer Session 2015
    Autumn Session 2015
    Winter Session 2015
    Spring Session 2015
    See Future Offerings

This course prepares students to advise clients on the availability of, the procedures and remedies in relation to consumer complaints and to represent clients in consumer related negotiations or legal proceedings.

The course considers:

  • consumer protection provisions under trade practices and fair trading laws
  • sale of goods legislation
  • dispute resolution for consumer related proceedings
  • financial products and services and consumer credit
  • guarantees
  • residential tenancies laws
  • domestic building contracts
  • residential tenancies
  • motor vehicle transactions.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

By the end of the course, students should be able to:

  • recognise the ‘patchwork' of consumer laws, consumer protection schemes and bodies involved in consumer protection - which is currently going through major changes
  • identify situations to which consumer protection applies and identify the appropriate laws and apply them to your client's case
  • advise a client on appropriate causes of action and remedies
  • identify key factual issues relevant to a client's case
  • understand the strengths and weaknesses of a client's case
  • argue a client's case effectively by making convincing arguments and dealing with counter-arguments
  • accurately advise a client on their rights and obligations and make strategic recommendations for resolving legal problems
  • draft a court pleading.

Other Information

This is an 8-week online course and is offered four times a year in the first, second, third and fourth teaching period.

This is a specialist classification in Graduate Studies Select.  In addition to being an elective course in the GDLP program, it can be used as part of the articulation into the LLM and LLM (in practice) programs.

Indicative Assessment

The assessment tasks include:

  • preparing an initial oral advice to give a client (incorporating interviewing skills to accurately obtain relevant information from a client to accurately identify the appropriate laws that may apply to a client's case and provide accurate advice)
  • follow-up written advice including various options available and making a recommendation of the most appropriate way forward
  • drafting a court pleading
  • an online quiz which will cover various topics in the course generally.

More information about the means of assessment (and due dates) will be available on the course home page at the beginning of the course.

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.


There are no set contact hours for this course as there are no live tutorials.  Students will be required to:

  • undertake reading
  • listen to tutorials
  • undertake independent research
  • participate in the discussion forums

in preparation for the assessments and the hours required will depend on each individual student.

Prescribed Texts


Preliminary Reading

A list of useful texts, consumer-related websites and other resources will be available in the Content Book and under the "Resources" section on the course home page.


Tuition fees are for the academic year indicated at the top of the page.  

If you are a domestic graduate coursework or international student you will be required to pay tuition fees. Tuition fees are indexed annually. Further information for domestic and international students about tuition and other fees can be found at Fees.

Student Contribution Band:
Unit value:
3 units

If you are an undergraduate student and have been offered a Commonwealth supported place, your fees are set by the Australian Government for each course. At ANU 1 EFTSL is 48 units (normally 8 x 6-unit courses). You can find your student contribution amount for each course at Fees.  Where there is a unit range displayed for this course, not all unit options below may be available.

3.00 0.06250
Domestic fee paying students
Year Fee
2015 $1092
International fee paying students
Year Fee
2015 $1431
Note: Please note that fee information is for current year only.

Offerings, Dates and Class Summary Links

The list of offerings for future years is indicative only.
Class summaries, if available, can be accessed by clicking on the View link for the relevant class number.

Summer Session

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
1309 19 Jan 2015 23 Jan 2015 30 Jan 2015 13 Mar 2015 Online N/A

Autumn Session

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
1372 30 Mar 2015 03 Apr 2015 10 Apr 2015 22 May 2015 Online N/A

Winter Session

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
1288 06 Jul 2015 10 Jul 2015 17 Jul 2015 28 Aug 2015 Online N/A

Spring Session

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
1367 14 Sep 2015 18 Sep 2015 25 Sep 2015 06 Nov 2015 Online N/A

Responsible Officer: Registrar, Student Administration / Page Contact: Website Administrator / Frequently Asked Questions