- Class Number 8489
- Term Code 2960
- Class Info
- Unit Value 6 units
- Mode of Delivery In Person
- Fateme Kanani Moghadam
- Fateme Kanani Moghadam
- Class Dates
- Class Start Date 22/07/2019
- Class End Date 25/10/2019
- Census Date 31/08/2019
- Last Date to Enrol 29/07/2019
The objective of this course is to enhance the ability of class members to interact effectively with people from cultures other than their own, specifically in the context of international business. The course is aimed at significantly improving the ability of practicing managers to be effective global managers. The course is concerned with considering the issues and problems of managing in cross-cultural situations, in particular at the people problems that invariably arise in international business relationships. Failure on the part of managers to understand and deal with the difference in attitudes, values and behaviour of those with whom they interact in business transactions consistently has been shown to be a major source of difficulties. The course will involve marrying theories and concepts from the broad fields of culture and international business and applying them to problems typically confronted by managers involved in international business. The course will draw on the existing knowledge and expertise of the class participants to solve problems relevant to them and their organisations.
Upon successful completion, students will have the knowledge and skills to:
Upon successful completion of the requirements for this course, students will be able to:
- discuss the main theories in cross-cultural management, analyse existing research around the theoretical constructs and argue the validity of the extant literature;
- engage with the relevant contextual issues in cross-cultural management in relation to international business and the multi-cultural Australian workforce;
- identify problems in cross-cultural management, relate the problems to the literature and suggest solutions; and,
- communicate effectively in oral and written forms about cross cultural management using appropriate concepts, logic and rhetorical conventions.
The course is designed to provide students the opportunity to learn and critique extant research in cross-cultural management. Each week students have to read at least one research article which is then discussed in class in terms of its findings, applications and value in the business world. Students also have to critique existing models of cross cultural management in an essay. Assignments include a research essay, power point presentation, a professional report on a case study, and online discussions each week. All assessments require students’ to have an understanding of extant research in the field. In addition, the lecturer and guest lecturers present aspects of relevant current research they are conducting in the in the class.
Additional Course Costs
There are no additional costs.
Examination Material or equipment
There is no examination for this course.
Cross-Cultural Management in Work Organisations, 3rd Edition.
Author: French, R.
Publisher: London, UK: CIPD.
Edition: 3rd Ed.
Availability: Campus Bookstore
The book is available in the library for short term loan.
A copy of the textbook will be held in the ANU library reserve & short loan collection
The following books are recommended for supplementary readings and will be held in the ANU library reserve & short loan collection:
Steers, R. M., Sanchez-Runde, C. J., & Nardon, L. 2010. Management across Cultures: Challenges and Strategies. Cambridge, UK: Cambridge University Press.
Strachan, G., French, E., & Burgess, J. (Eds.) 2010. Managing Diversity in Australia: Theory and Practice. Sydney, NSW: McGraw Hill.
Staff FeedbackStudents will be given feedback in the following forms in this course:
- Written comments
- Verbal comments
- Feedback to the whole class, to groups, to individuals, focus groups
Student FeedbackANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.
|Week/Session||Summary of Activities||Assessment|
|1||Seminar 1 - Introduction and the importance of Cross-cultural management||Chapters 1 & 2 of text book.|
|2||Seminar 2 - Models of Cross- Cultural Management||Chapter 3 of textbook|
|3||Seminar 3 - Cross-cultural teams in organisations||Chapter 7 of textbook Please refer to the Wattle site for further information. Submit Assignment 1 (Short answer questions) 20% marks.|
|4||Seminar 4 - Theory to Practice - Inter-cultural case studies||Mini- Cases to be uploaded in wattle.|
|5||Seminar 5 - Intercultural communication and multi-lingualism in organisations||Chapter 6 of textbook Please refer to the Wattle site for further information Submit Assignment 2 (RESEARCH ESSAY-Group assignment) 40% marks.|
|6||Seminar 6 - Negotiation and conflict in cross-cultural management||Please refer to the Wattle site for further information|
|7||Seminar 7 - Diversity in the Australian workforce||Submit Assignment 3 (POWER-POINT SLIDES) 10% marks.|
|8||Seminar 8 - Global careers - Expatiation and repatriation||Please refer to the Wattle site for further information|
|9||Seminar 9 - Leading in a multi-cultural organisation, Global organisations –MNCs and off-shoring,||Presentations on PowerPoint slides to be delivered by one person for each group (Optional).|
|10||Seminar 10 - Public Holiday:||Please refer to the Wattle site for further information on Make up session. Chapter 10 of textbook.|
|11||Seminar 11 - Employee-Employer relationships and cross-cultural management||Please refer to the Wattle site for further information|
|12||Seminar 12 - Cross cultural training: effectiveness and myths||Submit Assignment 4 (REPORT ON CASE STUDY) 30% marks.|
|Assessment task||Value||Due Date||Return of assessment||Learning Outcomes|
|1. Short answer questions - 20%||20 %||15/08/2019||29/08/2019||1,2,3|
|2. Research Essay - 40%||40 %||29/08/2019||15/09/2019||1,2,4|
|3. Power point slides - 10%||10 %||26/09/2019||10/10/2019||1,2,4|
|4. Report on case study - 30%||30 %||24/10/2019||28/11/2019||1,2,3,4|
* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details
PoliciesANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:
Assessment RequirementsThe ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.
Moderation of AssessmentMarks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.
Participation is expected for all classes and assessments
Assessment Task 1
Learning Outcomes: 1,2,3
1. Short answer questions - 20%
Due Date: Week 4
Details of task:
5 Short answer questions relevant to Module 1
Value or Weighting (%20)
Will cover material from Weeks 1-3
Assessment should be submitted via Turnitin
Questions will be available on Wattle site at the end of week 2.
Return of assessment - Two weeks after submission
Word limit: 150 words per question/ case (+/- 10%)
Assessment Task 2
Learning Outcomes: 1,2,4
2. Research Essay - 40%
Due Date: Week 6
This assignment should be delivered in a Group up to 4 students.
There is no extra mark for the number of members per group.
Contributions Summary : Groups also need to prepare a Contributions Summary that outlines the roles and contributions of each group member in the Research essay. This provides individuals with an opportunity to demonstrate their skills and involvement. The details provide a point of reference if issues arise around unequal contributions.
Details of task:
Please choose one of the following questions and write a research essay. At least 10 relevant academic references should be cited in the essay:
- With the help of the literature, discuss (only) one of the cultural constructs in Hofstede’s model. Following this, discuss any criticism, elaboration, modification and application the construct has attracted in the form of further research.
- Cross-cultural groups have the potential to outperform mono-cultural groups. With the help of existing research discuss three significant issues that can make a cross-cultural group successful in an organisational context.
Needs some more work
Needs Much more work
Detailed discussion of the theoretical perspective
Examples provided to illustrate the theory in an organisational context
Discussion of relevant issues in relation to the question
Inclusion of citations from key research to develop argument
Applications/recommendations for the contemporary global organisation
Structure, Language and Referencing conventions /15
Structure of essay:
Introduction: Thesis statement, definition of key terms and outline of argument
Main Body: Logical discussion, persuasive arguments and clarity in the author’s ‘voice’
Conclusion: Summary of main argument and no new ideas or references.
Appropriate paraphrasing, quoting and summarising from sources
Appropriate sentence structure, grammar and word limit.
All ideas taken from sources are appropriately referenced
Reference list matches in-text references and is written in a consistent style.
Total Marks: 40
Word limit: 2000 words (+/- 10%)
Assessment Task 3
Learning Outcomes: 1,2,4
3. Power point slides - 10%
Due Date: Week 8
Details of task: Prepare 8-10 power point slides (including a cover and reference list slide) based on the research essay. The set of slides should discuss the key issues from your essay but should be organised as a stand alone activity (i.e., I should not have to refer back to your essay for details).
You will not be required to present the slide but you can submit a request for presentation in the class and demonstrate your knowledge to peers.
The presentations will be arranged to be delivered on Week 9.
If you choose to present the slides you should make sure the content can be presented in 10 mins.
Oral presentation guidelines will be uploaded on Wattle.
Needs some more work
Needs Much more work
Display of clear understanding of the topic
Discussion of the important issues in relation to the topic
Use of significant research in relation to the topic
Use of examples in illustrating the key issues
Logical flow in the discussion
Easy to read slides
Logical sequencing of slides
Use of additional features (e.g., colour, icons, background images, etc) to make slides attractive
Careful editing of slides
Number of slides within the recommended limit (8-10 slides).
Total Marks: 10
Assessment Task 4
Learning Outcomes: 1,2,3,4
4. Report on case study - 30%
Due Date: Week 12
The purpose of this assignment is to assess students’ ability to identify the cultural values and dimensions of different cultures and their impact on international business performance. The students should apply this knowledge from the perspective of a consultant, advising the company how they could mitigate some of the cross-cultural problems to enhance business performance.
Details of task: Read the the case study provided under the topic" Assessment 4- Report on case study "Fresh Pacific Company" on wattle site and identity the problems in relation to cross-cultural management in this context. Assume the role of a management consultant specialised in communication and based on existing research provide recommendations on how these problems can be overcome. At least 12 relevant academic references should be cited in the report.
You must have the following sections to your report:
Analysis of the problem
Needs some more work
Needs Much more work
- Appropriate identification of the problem
- Detailed discussion of relevant theoretical perspective(s) in relation to the problem
- Discussion of relevant contextual issues associated with the problem
- Inclusion of key citations from research to analyse the problem
- Creative and effective recommendations to rectify the problem
- Detailed description of the recommendations (including a budget if necessary)
- Recommendations presented in order of priority
- Links between the recommendations and existing theories/research
- Rationale behind the choice of recommendations
- Suggestions on relevant follow up activities when necessary.
Report Format /10
- Report has all the sections suggested in the case study
- Each section consists of information relevant to that section (4 marks)
- Professional format of the report
- Appropriate sentence structure, grammar and word limit
- Appropriate paraphrasing, quoting and summarising from sources
- All ideas taken from sources are appropriately referenced
- Reference list matches in-text references and is written in a consistent style.
Total Marks: 30
Word limit: 2000 words (+/- 10%)
Estimated return date: Marked assignments will be available after the release of final grades
Academic IntegrityAcademic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.
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No submission of assessment tasks without an extension after the due date will be permitted. If an assessment task is not submitted by the due date, a mark of 0 will be awarded.
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Referencing RequirementsAccepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.
Please see relevant assessment task details above
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Resubmission of Assignments
Unless specified otherwise in the assignment requirements, resubmissions are permitted up until the due date and time, but not allowed afterwards
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International Business, Strategic Management, Dynamic Capabilities
Fateme Kanani Moghadam