- Code LING2034
- Unit Value 6 units
- Offered by School of Literature, Languages and Linguistics
- ANU College ANU College of Arts and Social Sciences
- Course subject Linguistics
- Areas of interest Linguistics and Applied Linguistics, Communications, Health
A growing body of evidence has demonstrated that ineffective communication at all levels of the healthcare system leads to poor patient outcomes, including serious illness and death, clinician dissatisfaction, and inefficiencies in the health system. Despite local and international recognition of the critical role communication plays in healthcare, and many excellent international policy initiatives to improve healthcare communication, there is little evidence that communication practices are becoming safer. In this course we introduce students to this relatively new field of healthcare communication research, accumulatively building up their qualitative and mixed methods research skills to undertake their own research project in this area. The lectures will detail both national and international evidence based research. The course will develop skills to firstly critically analyse features of effective and ineffective communication practices and then to translate these insights to the development of communication frameworks, models and training to improve clinical practice. Students will develop skills for analysing naturally-occurring healthcare interactions, and they will have the opportunity to develop their own research project using a method encountered in the course.
Upon successful completion, students will have the knowledge and skills to:
- demonstrate an understanding of both qualitative and mixed methods relevant to the investigation of issues and questions in healthcare communication research;
- describe and analyse naturally-occurring healthcare communication interactions using discourse analytic techniques;
- demonstrate an understanding of the processes of translating evidence based research into communication frameworks, protocols and training to improve practice; and
- carry out a research project using methods covered in the course.
- Class Participation (10) [LO 1,3]
- Discourse analysis of authentic healthcare interaction, 1000 words (35) [LO 2]
- Research project presentation, 10 minutes (5) [LO 1,3]
- Research project report, 2500 words (50) [LO 1,2,3,4]
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Workload130 hours of total student learning time made up from:
a) 35 hours of contact over 12 weeks: 2-hour lecture x 12 weeks; 1-hour tutorial x 11 weeks; and
b) 95 hours of independent student research, reading and writing
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