This course introduces students to a broad range of current change literature and with the problems and key issues relating to managing change in organisations. Specifically, the course will focus on concepts, frameworks, and practical steps for managing organisational change. It will introduce students to a general model of planned change and the specific processes of planned change including contracting; diagnosing organisations, groups and jobs; collecting, analysing and feeding back diagnostic information; designing interventions; and leading and managing change. In addition, the course will focus on specific organisational development interventions at the human process, structure-team, and strategic/culture levels.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

Upon successful completion of the requirements for this course, students will be able to:

Outcome 1: recognise and comment on issues and problems arising out of organisational change initiatives;

Outcome 2: define, explain and illustrate theories of planned change, their relevant foundations, strengths and weaknesses;

Outcome 3: facilitate organisational change; and apply diagnostic models and concepts to change issues at the organisational, group and individual levels;

Outcome 4:  make an effective team presentation, working in teams;

Outcome 5: Write a scholarly literature review, drawing on cutting edge contemporary change management literature on a selected management topic.

 

Research-Led Teaching

The distinctive ‘research-led’ features in this course include:

• Theoretical models that draw on contemporary cutting edge research on change management at the organisational, group and individual levels;
• Weekly case studies and critical thinking questions to help students apply change management concepts in case scenarios
• Review and discussion of change management articles and cases in teams; and through team presentations
• Class discussions to provoke critical reflection, and exchange of ideas among students to provide deeper learning.

Field Trips

There are no field trips.

Additional Course Costs

There are no additional class costs.

Examination Material or equipment

Students will write a closed book exam (3 hours). All details will be communicated directly to students by the ANU Examinations Office.

Required Resources

Prescribed Text (Hard copy):

Cummings, T. G., & Worley, C. G. (2015). Organisation development and change. CENGAGE Learning, (ISBN-10: 1133190456;ISBN-13: 9781133190455).

Available in ANU Book Store. An eBook version of the same book is available, details as under:

A copy of the textbook will be held in the ANU library reserve & short loan collection

Prescribed Text (eBook):

Cummings, Thomas. Organization Development and Change, 10e, 10th Edition. Cengage Learning, 2015. Vital Book file. (ISBN-13: 978-1-133-19045-5; ISBN-10: 1-133-19045-6)

Recommended Resources

The journals listed below are available on the ANU library database.

Leadership Specialist Journals - Leadership, Leadership and Organisational Development, The Leadership Quarterly;

Organisational Change Specialist Journals - Journal of Change Management, International Journal of Organisational Change Management;

Management Journals - The following journals cover a range of topics in Leadership and Change: Academy of Management Review (conceptual articles only),

Academy of Management Journal (empirical articles only), Journal of Management Studies, Journal of Management, International Journal of Management Reviews (literature reviews of topics in management).

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written comments
• Verbal comments
• Feedback to the whole class, to groups, to individuals, focus groups

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Week 1: L1 Introduction to organisation development and change	Activity (a) Lecture; (b) course overview; (c) team formation (student directed); Required reading Chapter 1 Cummings & Worley l text
2	Week 2: L2 Literature review	Activity Team exercise Required reading None
3	Week 3: L3 The nature of planned change	Activity a) Lecture; b) Team 1 to present this case (Week 3 case) in Week 9; Required reading a) Chapter 2 b) Week 3 case_Planned change at the San Diego County Regional Airport Authority (pages 31-33) Application Case Analysis Due Submit before class on turnitin (250 words)
4	Week 4: L4 The organisation development practitioner	Activity a) Lecture; b) Team 2 to present c) group discussion Required reading a) Chapter 3 b) Week 4 case_ Kindred Todd and the Ethics of OD (page 65)
5	Week 5: L5 Entering and contracting	Activity (a) Lecture; b) Team 3 to present (c) group discussion; Required reading a) Chapter 4 b) Week 5 cases_ Entering Alegent Health (pages 80-81); and Contracting with Alegent Health (pages 83-86) Application Case Analysis Due Submit before class on turnitin (250 words)
6	Week 6: L6 Diagnosing	Activity a) Lecture b) Team 4 to present c) group discussion Required reading (a) Chapter 5 (b) Week 6 case_Top management team at Ortiv Glass Corporation (pages 110) Literature Review Due Submit Monday, 12pm
7	Week 7: L7 Collecting, analysing, and feeding back diagnostic information	Activity a) Lecture; b) Team 5 to present c) group discussion Required reading a) Chapter 6 b) Week 7 case_Collecting and analysing diagnostic data at Alegent Health (pages 136-137) Application Case Analysis Due Submit before class on turnitin (250 words)
8	Week 8: Possibility of Guest Lecture	Activity a) Guest lecture b) Team 6 to present (3.05- 3.45) pm c) Group discussion Required reading Week 8 case Application 6.2: Training OD Practitioners in Data Feedback (pages 146-47)
9	Week 9: Possibility of Guest Lecture	Guest Lecture TBA Team 7 to present (3.05 to 3.45 pm) Team 1 to present Week 9 case_ case Application 8.2 _Creating a vision at Premier (page 189) Application Case Analysis Due Submit before class on turnitin (250 words)
10	Week 10: L8 Designing interventions	Activity (a) Lecture; b) Team 8 to present (c) group discussion Required reading a) Chapter 7; b) Week 10 case_ Application 11.1: A work-out meeting at General Electric Medical Systems Business (pages 300-301)
11	Week 11: L9 Managing change	Activity (a) Lecture; b) Team 9 to present (c) group discussion Required reading a) Chapter 8; b) Week 11 case Application 8.4: Transition management in the HP-Compaq acquisition (pages 198-199)
12	Week 12: L10 Evaluating and institutionalizing OD interventions	Activity (a) Lecture; b) Team 10 to present (c) group discussion Required reading a) Chapter 9 b) Week 12 case_ Application 9.1: Evaluating Change at Alegent Health (pages 219-221)

Tutorial Registration

N/A

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Application case analysis	30 %	16/08/2019	28/08/2019	1,2,3,4
Team presentation	10 %	22/07/2019	25/10/2019	1,2,3,4
Literature Review	30 %	26/08/2019	09/09/2019	1,2,3,4,5
Final Exam	30 %	31/10/2019	28/11/2019	1,2,3,4

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Students are encouraged to read the weekly chapter and participate in discussion during the weekly seminars. Knowledge gained through seminar discussion, working in-class with peers, will assist students to prepare for the assessment items, including the final exam.

All members of the group should be involved in the research, analysis, and development of answers for the group presentation case study. All group members should also be involved in the development of the power points. Group members can collectively allocate specific tasks to individuals, however, the distribution of work should be evident in the group contribution form which must be signed by everyone in the group and submitted along with power points, prior to presenting. In instances where group members do not contribute equally, individual marks will be adjusted to reflect contribution

Examination(s)

Final Exam (Individual assessment)

Due Date

During end-of-semester examination period

Value or Weighting (%)

30%

Instructions

Students will write a closed book exam (3 hours).… All details will be communicated directly to students by the ANU Examinations Office.

Purpose

To demonstrate your understanding of change management theories, models and concepts from material covered within the course. Summative assessment that addresses all learning outcomes

Marking Criteria

Concise, focused answers that address the questions fully.

Assessment Task 1

Application case analysis

Assessment Task 1

Application case analysis (Individual assessment). Case questions to be released by end of Week one.

Due Date

At least one case by 15 August, but each student is required to submit 4 cases out of the 9 cases available. Cases are expected to be completed within one week of the relevant seminar so that assessment and return to students may occur the week after.

Weighting (%)

30%

Marks

30

Suggested Length

Approximately 250 words in response to one case question, 4 x 250 overall.

Instructions

This assignment will be accepted only on turnitin

Purpose

The purpose of this application written case analysis is to challenge you to apply the issues/problems raised in the case to concepts covered in the chapter assigned for the week (see lecture schedule). The careful preparation of the application cases will enable you to make a contribution to the class discussions. You are expected to come well prepared, and on time; stay until the end of the class, and contribute actively to the class learning.

Marking Criteria

Concise and comprehensive response to critical thinking questions; evidence of the application of chapter concepts in analysis; and word length of 250 words in response to the case question.

Assessment Task 2

Team presentation

Assessment Task 2

Team presentation (Team assessment)

Due Date

See case study presentation schedule (to be posted on wattle) - starting 22 July

Weighting (%)

10%

Marks

10

Suggested Length

Team presentation of assigned case for 20 minutes plus lead Q & A for 10 minutes (altogether 30 minutes team presentation).

Instructions

As per criteria for the assignment, discussed in class. As those students presenting later have more preparation time, it is expected that they incorporate and integrate earlier material effectively and thereby extend the learning that has already occurred. Cases will be assigned in Week one of semester and teams will be chosen by the students themselves (in the first instance).

Purpose

The purpose of this case presentation is to challenge you to link (or apply) the issues/problems raised in the case to (a) change management concepts, models and best practices, (b) cutting edge change management research germane to issues/problems in the case; and (c) to make an effective presentation

Marking Criteria

To be discussed in class and posted on wattle. Please note the presentations will be recorded for quality assurance purposes. Please note that later presentations must build on earlier material presented to achieve commensurate marks.

Submission / Presentation Details

Powerpoint slides to be submitted by presenting team on Monday the week of allocated presentation week by 12 pm via email to: paul.stewart@anu.edu.au

Assessment Task 3

Literature Review

Assessment Task 3

Literature Review (Individual assessment)

Due Date

Monday, Week 6, 12 noon i.e. 26 August

Weighting (%)

30%

Marks

30

Suggested Length

2000 words + or – 10%.

Instructions

A choice of three literature review topics will be provided on Wattle during week one. Please select one topic of your choice. You are expected to demonstrate a grasp of the literature on this topic.

Purpose

This assessment is intended to develop your research and

analytic skills on a topic of high relevance to change management. Although the literature review is likely to contribute to all learning outcomes, the primary outcome the assignment targets is LO5.

Marking Criteria

To be discussed in class and posted on wattle

Submission / Presentation Details

Assignments are to be word-processed. The use of strict, professional expression is expected. The APA referencing style is to be used. For further information about academic referencing, please visit: https://academicskills.anu.edu.au/resources/handouts/referencing-style-g.

Please submit the assignment online via Wattle using turnitin

Marked assignments will be returned through turnitin.

Assessment Task 4

Final Exam

Assessment Task 4

Final Exam (Individual assessment)

Due Date

During end-of-semester examination period

Weighting (%)

30%

Instructions

Students will write a closed book exam (3 hours). All details will be communicated directly to students by the ANU Examinations Office.

Purpose

To demonstrate your understanding of change management theories, models and concepts from material covered within the course. Summative assessment that addresses all learning outcomes

Marking Criteria

Concise, focused answers that address the questions fully.

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/notices-for-students/extension-application-procedure/

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

All assignments will be marked and where appropriate feedback will be provided either:

• in class, or
• in person by appointment with the course lecturer, or
• via the course Wattle site.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Assessments can not be resubmitted.

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