The College of Business and Economics (CBE) Internship Program provides students with an opportunity to gain real-world experience in an organisation through a workplace internship of 4 weeks full-time equivalent. The placement will make a significant contribution to improving students' employability through a well-designed internship project and reinforces the relationships CBE entertains and engages in with industry partners. The internship project has a strong focus on developing students’ capabilities in terms of their professionalism, teamwork, communication and problem-solving skills. Each intern will show evidence of competencies and skills acquired through close working relationships and collaboration with professional colleagues, a workplace supervisor and academic advisor. The internship program offers industry collaborators the opportunity to co-create value through students’ application of their theoretical knowledge and capabilities developed throughout their programs and get access to ANU talents.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Identify the theoretical knowledge and skills from relevant area(s) of academic study as applicable to the problem identified in the ‘real work’ environment;
2. Acquire evidence and information from complex sources as relevant to the problem in the “real work” environment;
3. Determine the appropriate information and evidence relevant to addressing the business problem;
4. Engage critically with the information and evidence to generate best solutions to the problem and of value in the decision-making by the employer/placement/community;
5. Engage effectively and professionally with multiple stakeholders within and outside the work/professional environment; and
6. Critically reflect upon the value of lifelong learning processes provided through the internship experience.

Research-Led Teaching

In an increasingly competitive employment market, it is essential that CBE students be equipped with capabilities that rest upon an applied understanding of and engagement with the business world. This internship program addresses industry concerns about the disconnect between the realities of academia and industry, by providing students with opportunities to gain real life experience by applying their theoretical knowledge and preparing them for the workforce.

The CBE Internship Program, which is distinctive by its research-led features, incorporates at its core, research about ‘student-centred’ approach and experiential learning. The development of the program is informed by contemporary knowledge in relation to university’s social outreach as well as students’ career adaptability and job preparedness.

Additional Course Costs

Any additional travel costs out of Canberra associated with the internship placement will be covered by the internship hosts.

Recommended Resources

• 15 things interns do to stand out: https://www.businessinsider.com/15-things-interns-do-to-stand-out-2014-5
• 7 tips: How to have a successful internship: https://www.forbes.com/sites/kimberlywhitler/2018/03/11/succeeding-in-the-mba-internship/#427ad1c521bb
• Internship tips: https://www.huffingtonpost.com/topic/internship-tips
• Future Skills 2030: https://pearson.com.au/insights-and-news/the-future-of-education/the-future-of-skills
• Skill for Your Future: https://www.weforum.org/focus/skills-for-your-future

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written and/or verbal comments on the individual reflections on Wattle and/or email;
• Written comments on the final project report via Wattle and/or email;
• Written and/or verbal feedback after site visits with internship hosts and/or workplace supervisors; and
• Written feedback via emails to any course-related matters.

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Other Information

PRIZES

The CBE Outstanding Intern of the Year Prize recognizes exceptional interns in the CBE Internship Program.

Up to 2 prizes are awarded in each semester. One prize rewards a student in CBEA3070 and another will be awarded to a student in CBEA6070.

Students eligible to be considered for these awards must in that year:

• Have been enrolled in CBEA3070 or CBEA6070 and concurrently in a program leading to the award of an undergraduate or postgraduate degree in the ANU College of Business and Economics;
• Have achieved an overall High Distinction grade in the course;
• Have been nominated by their internship hosts for the award;
• Have submitted a 2-minute video application stating:

1. what they did above and beyond the expectations of the hosts;
2. how they made an impact to the business culture of the internship host; and
3. what benefits they have delivered to the internship host that exceeded their expectations;
4. what capabilities and skills they have applied and developed during their internship; and

• Have been selected by a committee appointed by CBE Associate Dean (Education).

INTERNSHIP STIPEND AWARD

If the internship position includes a stipend award, the stipend will be transferred to the intern’s bank account within 4 weeks after the completion of the internship.

SUPPORT FOR STUDENTS

The University offers a number of support services for students. Information on these is available online from http://students.anu.edu.au/studentlife/

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Pre-Placement Workshop
2	Interns start at Workplace (Host Organisation) Workshop 1 - Project Proposal Scope and Forming
3	Workshop 2 - How to write a Reflective Report – Academic Skills Writing Center	Return signed internship agreement to CBE Internship Team
4	Workshop 3 – Workplace Etiquette and Transitioning into the Workplace – CBE Careers	Project Proposal Due
5	Workshop 4 – Communication in the Workplace – CBE Careers	Reflection 1 Due
6	No classroom activity - Consultations	Mid-Placement Review HOST Reflection 2 Due
7	No classroom activity - Consultations
8	Workshop 5 - Catch up about internship progresses
9	Workshop 6 – Professional Reporting and Presentation
10	No classroom activity - Consultations
11	No classroom activity - Consultations
12	No classroom activity - Consultations	Final Reflection Report
13	CBE Employability Closing Ceremony Location: look for update on Wattle	Final Placement Evaluation (HOST)

Tutorial Registration

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Assessment Summary

Assessment task	Value	Learning Outcomes
Project Proposal (10%)	10 %	1, 2, 3
Reflection 1 - "Transitioning into the Workplace and Lessons Learned" (10%)	10 %	1, 2, 3, 4, 5, 6
Reflection 2 - "Professionalism, Communication and Ettiquette in the Workplace" (10%)	10 %	1, 2, 3, 4, 5, 6
Mid-Placement Workplace Evaluation (10%) - Host	10 %	1, 2, 3, 4, 5
Final Internship Report (40%)	40 %	1, 2, 3, 4, 5, 6
Final Placement Evaluation (20%) - Host	20 %	1, 2, 3, 4, 5

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information 
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the Academic Integrity . In rare cases where online submission using Turnitin software is not technically possible; or where not using Turnitin software has been justified by the Course Convener and approved by the Associate Dean (Education) on the basis of the teaching model being employed; students shall submit assessment online via ‘Wattle’ outside of Turnitin, or failing that in hard copy, or through a combination of submission methods as approved by the Associate Dean (Education). The submission method is detailed below.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Previous interns have found the workshops extremely valuable for their internship performance. Students are, as a result, encouraged to participate in all workshops.

Examination(s)

This course does not have an examination.

Assessment Task 1

Project Proposal (10%)

Type: Written individual or group proposal (as long as group members working on the same project for the internship host)

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: refer to PG and UG guidelines on Wattle.

Content: (bullet points are acceptable):

Part 1:

• Title of the internship project
• Purpose and objectives of the internship project
• Proposed approach/activities to be undertaken for the project
• Knowledge and tools to be applied in the project
• Expected outcomes of the project
• Any other sections deemed necessary by the intern and the supervisors

Part 2: Gantt chart to show (planned) progress of proposed activities 

References (if any): Any referencing style

Workplace review: Approval from workplace supervisor first

Academic assessment:

Course Convener and Academic Supervisor will deem the proposal:

• Accept: Students developed a satisfactory proposal and students can proceed without or with minor changes only
• Revise: Student developed a relatively good proposal, but it needs major revision; students can proceed the internship placement after successful revising the proposal
• Reject: Students developed an unsatisfactory proposal and cannot proceed with the internship placement

Submission: Wattle

Marking rubric: Marking rubric will be posted on Wattle no later than Week 2 of the semester.

Assessment Task 2

Reflection 1 - "Transitioning into the Workplace and Lessons Learned" (10%)

Type: Written individual submission

Purpose of assessment: Setting up expectations and serving as the platform to monitor the work progress of the intern(s)

Length: refer to PG and UG guidelines on Wattle.

Content:

For this submission, you will write about ONE particular situation related to how you transitioned into and adapted to the work environment of the host organization, lessons that you have learned from experiencing that situation, and what you may do differently for a similar situation in the future. Please use the S.T.A.R. approach to write your reflection:

• Situation: How, when, where, with whom?
• Task: What happened? Describe the situation or the task you were faced with
• Action: What action did you undertake?
• Result: What results did you achieve? What were the outcomes? What conclusion did you reach?
• Reflection on the experience with the situation

Interns must attend the Workshop 2 - How to write a Reflective Report - to ensure they know and are able to address the task. Any submission not related to your transition into the workplace will receive a score of zero

Academic assessment:

Course convener and tutor will assess according to rubric on Wattle based on:

• Relevance and impact of the focal situation to student learning; and
• Discussion of learning gained (strengths and/or areas for future improvement).

Submission: Wattle

Marking rubric: Marking rubric will be posted on Wattle no later than Week 2 of the semester. The assessment is marked by two independent graders and your final mark is the average of the two.

Assessment Task 3

Reflection 2 - "Professionalism, Communication and Ettiquette in the Workplace" (10%)

Type: Written individual submission

Purpose of assessment: Monitor the work progress of the intern(s)

Length: refer to PG and UG guidelines on Wattle.

Content:

You are required to reflect on your internship experience with a focus on communication, workplace etiquette or professionalism in the workplace (e.g., personal interactions with workplace supervisor or colleagues or academic supervisor, meetings that you participated in, a briefing/talk that you had to do, an email communication with others). For this submission, you will write about ONE particular situation related to workplace communication, etiquette or professionalism using the S.T.A.R. approach:

• Situation: How, when, where, with whom?
• Task: What happened? Describe the situation or the task you were faced with
• Action: What action did you undertake?
• Result: What results did you achieve? What were the outcomes? What conclusion did you reach?
• Reflection on the experience with the situation

You are required to analyse how the aforementioned situation offered a learning opportunity for the rest of the internship. Highlight what you gained from this experience and discuss how you might do it differently for a similar situation in the future.

Interns must attend the Workshops 2, 3, and 4 to ensure they know and are able to address the task. Any submission not related to communication, etiquette or professionalism in the workplace will attract the score of zero.

Academic assessment:

Course convener and tutor will assess according to rubric on Wattle based on:

• Relevance and impact of the focal situation to student learning; and
• Discussion of learning gained (strengths and/or areas for future improvement).

Submission: Wattle

Marking rubric: Marking rubric will be posted on Wattle no later than Week 2 of the semester. The assessment is marked by two independent graders and your final mark is the average of the two.

Assessment Task 4

Mid-Placement Workplace Evaluation (10%) - Host

Type: Performance review by workplace supervisor

Purpose of assessment: Workplace supervisor will report on the performance of the intern during the placement within the first few weeks and identify the intern’s strengths and areas for future improvement.

Content: The constructive feedback from the workplace supervisor will provide the intern with a clear understanding of their perceived performance to date and what they are expected to improve for the rest of the internship.

Performance rating (on a scale from 1 to 10)

• Up to 3 strengths the intern should maintain for the rest of the placement
• Up to 3 areas the intern should improve for the rest of the placement
• Whether an additional face to face with the course convener is necessary

Interns should note that this performance evaluation is a great opportunity to compare and contrast their own reflection against the supervisor’s evaluation. The performance review form will be sent by the course convener directly workplace supervisor for completion. The intern will receive the feedback after the workplace supervisor completes the review.

Marking rubric: Marking rubric will be posted on Wattle no later than Week 2 of the semester.

Assessment Task 5

Final Internship Report (40%)

Type: Written individual report

Purpose of assessment: An opportunity for the interns to provide an academic report on their internship project and evaluate the development of their own skill development at the end of the placement.

Length: refer to PG and UG guidelines on Wattle.

Content:

You are require to submit (1) a comprehensive internship project report and (2) a reflection on your growth during the internship.

Part A. ACADEMIC REPORT ON THE INTERNSHIP PROJECT (30%)

• This report is developed under the supervision of the intern's academic supervisor. The interns should structure the report as below:
• Cover page
• Table of content
• Executive summary
• Background information about the organization and the project
• Purpose and objectives of the internship project (Problem identification)
• Approach undertaken to complete the project (including tools/techniques/ theories applied in the project)
• Outcomes of the project (what the intern has produced to date and the extent to which the deliverables have been applied in the organization)
• Value of the internship project to the internship host
• Potential future project directions
• References
• Plus any other sections deemed necessary by the intern (e.g. acknowledgment, appendices)

Part B. INTERNSHIP SKILL DEVELOPMENT REPORT (10%)

B1. Most developed learning outcomes:

Refer back to the expected learning outcomes of the CBE internship program and reflect on TWO learning outcomes that you developed the most during the internship.

• What are the learning outcomes?
• Self-evaluate the growth of the learning outcomes on a 5-point Likert scale (1 = very low; 2 = low; 3 = moderate; 4 = high; 5 = very high)
• Justify your self-evaluation
• What contributed to your achievement of the learning outcomes.

B2. Least developed learning outcome:

Refer back to the expected learning outcomes of the CBE internship program and reflect on TWO learning outcomes that you developed the least during the internship.

• What are the learning outcomes?
• Self-evaluate the growth of the learning outcomes on a 5-point Likert scale (1 = very low; 2 = low; 3 = moderate; 4 = high; 5 = very high)
• Justify your self-evaluation
• What hindered your achievement of the learning outcomes.

B3. Overall experience with the internship host:

• What did you appreciate the most from interning with your host?
• What, in your opinion, can the host and/or your workplace supervisor do more/less/differently in the future in order to improve the learning experience of future interns?

 

Assessment: Students will receive:

• Feedback and score from the academic supervisor and the course convener for Part A
• Feedback and score from the course convener and course tutor for Part B.

Submission: You will submit Part A and Part B separately in Wattle.

Marking rubric will be posted on Wattle no later than Week 2 of the semester.

Assessment Task 6

Final Placement Evaluation (20%) - Host

Type: Performance review by workplace supervisor

Purpose of assessment: Workplace supervisor will report on the performance of the intern during the placement across a range of indicators as below. The supervisor will also identify the intern’s strengths and areas for future improvement, so that the intern is better prepared for future employment.

Content:

?   Presentation

o     Attendance

o     Punctuality at work

o     Attire presentation

?   Attitude and behaviour

o     Attitude

o     Reaction to criticism

o     Self-motivated

o     Following instructions

o     Showing initiatives

o     Ability to ask questions

o     Relationship with colleagues

?   Knowledge, skills and application of skills

o     Knowledge to perform tasks

o     Verbal communication skills

o     Written communication skills

o     Setting priorities

o     Ability to meet project deadlines

?   Thinking and inquiry

o     Research capability

o     Analytical capability

o     Technical capability

?   Overall performance

?   Strengths and Areas for improvement

Nominations for the CBE Outstanding Intern of the Year Prize

Completed by workplace supervisor (see marking rubric on Wattle). The performance review form will be sent by the course convener to the workplace supervisor for completion. The intern will receive the feedback after the workplace supervisor completes the review.

Marking rubric will be posted on Wattle no later than Week 2 of the semester.

Academic Integrity

Academic integrity is a core part of the ANU culture as a community of scholars. At its heart, academic integrity is about behaving ethically, committing to honest and responsible scholarly practice and upholding these values with respect and fairness.

The ANU commits to assisting all members of our community to understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to be familiar with the academic integrity principle and Academic Misconduct Rule, uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with.

The Academic Misconduct Rule is in place to promote academic integrity and manage academic misconduct. Very minor breaches of the academic integrity principle may result in a reduction of marks of up to 10% of the total marks available for the assessment. The ANU offers a number of online and in person services to assist students with their assignments, examinations, and other learning activities. Visit the Academic Skills website for more information about academic integrity, your responsibilities and for assistance with your assignments, writing skills and study.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Hardcopy Submission

This course does not require hard-copy submissions.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 5 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

Unless specified otherwise, assessments will be returned within 14 days after submission date.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure. Extensions may be granted for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

No resubmission of assignments will be allowed in this course.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information.
In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service – including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy.
If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes.

Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students