This course covers issues relating to the management of information and communication technology (ICT), important ICT infrastructure and systems, ICT strategic planning and the governance of ICT. Students will critically analyse and present ICT management issues in class.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Identify how Digital Transformation impacts corporate strategies (Remember & Ask);
2. Classify different forms of Digital Disruption (Understand & Ask);
3. Choose appropriate concepts and theories for developing business models (Apply & Acquire);
4. Gauge the role information technology and the World Wide Web play in transforming business models and recognize its social and ethical implications (Analyse & Appraise);
5. Compare all types of relevant evidence towards finding an appropriate business model on the Web for a disrupted organisation (Evaluate & Aggregate);
6. Design an appropriate business model for an organisation that addresses the disrupted environment and design the change process required to arrive at the new business model (Create & Assess).

Research-Led Teaching

Lectures will be live-streamed through ZOOM and made available on Echo360 and Wattle. Tutorials will be carried out both face-to face and online synchronously and recorded through ZOOM.

This course has weekly readings that mix research and industry publications that cover both theoretical concepts and practical application of the content. The assignments provide the opportunity for students to apply research skills in an area of their choosing.

Field Trips

Not relevant

Additional Course Costs

No additional costs are expected from this course.

Examination Material or equipment

The final exam will be an open-book take-home exam. Further advice will be provided by End of Week 2.

Required Resources

Not relevant

Recommended Resources

Students are strongly encouraged to carefully read the weekly reading materials provided on Wattle in Week 1 and then updated each week throughout the semester.

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written comments
• Verbal comments
• Feedback to the whole class, to groups, to individuals, focus groups

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	ICT and its influence on Strategy	No tutorials in Week 1
2	Digital Transformation
3	Big Data Analytics
4	Pay as you go ICT
5	Analysing your business model	Online Quiz opens on Wednesday 4:00pm and closes on Friday 4:00pm
6	Re-engineering your business model
7	Digital Business Models - Part I: Traditional e-Commerce
8	Digital Business Models - Part II: Mass Mobile Customisation	Individual Assignment due on Friday 11:59pm
9	Re-engineering your business processes
10	The Internet of Everywhere and its boundaries	Group project presentation due on Friday 11:59pm
11	Leveraging Crowd-sourced data and its privacy implications	Group Assignment due on Friday 11:59pm
12	The Future of X

Tutorial Registration

This course has tutorials or tutorial-like teaching activities. Further details about the structure and teaching activities for this course will be available on the course Wattle site at the start of O-Week.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Wattle Quiz	10 %	26/03/2021	26/03/2021	1,2,3
Individual Assignment	25 %	30/04/2021	14/05/2021	1,2,3,4
Group Project Presentation	5 %	14/05/2021	28/05/2021	4
Group Project Report	20 %	21/05/2021	28/05/2021	4,5,6
Final Examination	40 %	*	01/07/2021	1,2,3,4,5,6

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Attendance at and participation in all classes is expected.

Examination(s)

Examination information will be available closer to the examination period at https://exams.anu.edu.au/timetable/. Further advice will be provided by end of Week 12.

Assessment Task 1

Wattle Quiz

Open date: Week 5, Wednesday 04:00pm (online through Wattle)

Close date: Week 5, Friday 04:00pm

Feedback: After the quiz closes on Week 5, Friday, 04:00pm

Weight: 10%

Length: 20 MCQs in 20 minutes 

Assessment type: Individual

Description: Open book MCQ that assesses knowledge of the foundations, frameworks and models of information communication technologies, strategy development and digital transformation that are covered in Week 1-4.

Marking Criteria: The MCQ assess students’:

• knowledge of strategy development frameworks, industry environment analysis models and the difference between traditional and digital strategies;
• ability to distinguish disruptive innovation from sustaining innovation;
• ability to distinguish between traditional data management principles and big data analytics;
• and an understanding of the foundations, frameworks and models of information management and cloud computing.

Late submissions are not allowed on this assessment task.

Assessment Task 2

Individual Assignment

Due: Week 8, Friday, 11:59pm via Turnitin on the course Wattle site

Feedback: End of Week 10

Weight: 25%

Maximum length: max 2,500 words

Assessment type: Individual

Description: In this assignment, you will chart several growth options for a digital transformation strategy for an organisation or business unit of your choosing.

First, you will perform a strategic analysis of the environment the company is operating in, analyse its business model and identify areas of the business model that are potentially disrupted by the use of new technology. You will then identify a set of alternative growth options (minimum 2, maximum 4) that chart a course to position the company in the future environment and how to grow in the areas of disruption to create value (i.e. grow profitably in a competitive environment).

You have the choice of using any organisation, including an organisation you have previously been or are currently working for.

For this assignment, you want to generate and evaluate growth options for using digital technologies and strategies that expand your organisation’s products or services offering and/or expand its business into new markets.

Your analysis of the growth options should include specific recommendations about which growth option is the most attractive, in terms of its economic logic based on: (a) an analysis of the attractiveness of the growth options through a competitive analysis (e.g. using Porter’s Five Forces), (b) identification of synergies with the existing business activities through leveraging resources and capabilities (from your business model analysis), (c) an identification and analysis of the risks of the growth option and ways to mitigate these risks.

One suggestion in coming up with your growth options is to engage in some design thinking and then winnow down your list of options to the 2-4 that you are including in your analysis.

The assignment will develop students’ skills and capabilities to:

• analyse a business’s current environment and potential external threats to its business model;
• propose a set of growth options, analyse their benefits and dis-benefits and their economic logic (without the explicit need to develop their NPV);
• evaluate the options and recommend the one that can create the most value for the organisation.

Marking Criteria: to be provided no later than Week 4. More information about this assignment will be released on Wattle.

Assessment Task 3

Group Project Presentation

Due: Week 10, Friday, 11:59pm via Turnitin on the course Wattle site

Feedback: End of Week 12

Weight: 5%

Length: 10-15 minute group presentation. Time limits will be strictly enforced.

Assessment type: Group

Description: Each team is required to present their business case using a recorded presentation in PowerPoint or any other video capture software. The business case may not be finalized at the time of the presentation, but the presentation should cover the business case itself, the growth option, and if already known the implementation strategy.

Groups will be formed by the course convenor before the End of Week 6. Each group will have 4-6 members based on the tutorial enrolment. Each group member needs to present. More information about this assessment will be released at least two weeks before the due date on Wattle.

Marking Criteria: Presentations will be assessed on the following criteria:

• Content is organized, consistent and accurate;
• Effective use is made of presentations aids, with professional design of PowerPoint (or other slide presentation software) slides;
• Presentation style is effective, with audience engagement, creativity, confidence and appropriate length and pace;
• Questions are answered well.

Late submission would not be allowed on this assessment task

Assessment Task 4

Group Project Report

Due: Week 11, Friday, 11:59pm via Turnitin on the course Wattle site

Feedback: End of Week 12

Weight: 20%

Maximum length: max 4,000 words

Assessment type: Group

Description: This assignment requires students to work in the same groups as in Assessment Task 3 to develop a business case report for one of the growth options proposed in the individual assignment of a chosen team member.

The project will develop students’ skills and capabilities to:

• analyse a business’s current business model and its economic logic;
• propose a growth option, analyse its benefits, dis-benefits, costs, risks, stakeholder impact, issues, and develop its economic logic;
• propose an implementation plan to develop the growth option.

Marking Criteria: More information about this assignment will be released in class and a marking rubric will be provided on Wattle, at least two weeks before due date. Statements of individual contributions will be required.

Assessment Task 5

Final Examination

Due: Final Examination Period via Turnitin

Feedback: After the release of results on 01 July 2021

Weight: 40%

Length: 15 minutes reading + 2 hours examination

Assessment type: Individual

Description: The final exam will be an open book take-home exam that is released through Wattle and submitted via Turnitin on Wattle. Students are required to be available for the entirety of the ANU final examination period.

Late submissions are not allowed on this assessment task.

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

Not relevant

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/rsm-assessment-extension/ .

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

Please see relevant assessment task details above.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Unless specified otherwise in the assignment requirements, resubmissions are permitted up until the due date and time, but not allowed afterwards.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students