This course introduces students to a broad range of current change literature and with the problems and key issues relating to managing change in organisations. Specifically, the course will focus on concepts, frameworks, and practical steps for managing organisational change. It will introduce students to a general model of planned change and the specific processes of planned change including contracting; diagnosing organisations, groups and jobs; collecting, analysing and feeding back diagnostic information; designing interventions; and leading and managing change. In addition, the course will focus on specific organisational development interventions at the human process, structure-team, and strategic/culture levels.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Identify issues and problems arising out of organisational change initiatives grounded in evidence-based management (EBM) approaches
2. Critically discuss theories of planned change, including their relevant foundations, strengths and weaknesses
3. Develop plans/options for implementation of effective change strategies based on a critical understanding of theories of planned change
4. Recommend advice on organisational change based on the application of appropriate models and concepts to change issues at the organisational, group and individual levels
5. Communicate both orally and in writing, either individually or in group settings, their critical understanding of organisational change theory and practice
6. Propose theoretically-based solutions to likely problems that they may encounter in the work place
7. Develop a portfolio of evidence (against various assessment items) of their understanding of organisational change

Research-Led Teaching

The distinctive ‘research-led’ features in this course include:

• Introduction to Bloom’s taxonomy of learning so students can confidently demonstrate against learning outcomes
• Critical discussion of contemporary research in Managing People and Change;
• In-class activities and assessment tasks to provide evidence that students can apply Change Management concepts to personal and organisational situations;
• The assessment in the course requires students to review contemporary research on the topic of organisational and personal change;
• The assessment requires students to submit reflections on contemporary research articles and apply change management theories; and
• Fostering students relying upon best available evidence-based management approaches.

Field Trips

There are no field trips.

Additional Course Costs

There are no additional class costs.

Examination Material or equipment

Students will undertake a two hour examination administered via Wattle over the ANU examination period (see Assessment Task 5). Further advice will be provided by end of Week 12 and confirmed on Wattle.

Required Resources

Prescribed Text :

Muayyad Jabri, Managing Organisational Change: Process, Social Construction and Dialogue (2nd Edition) 2017, Macmillan International Higher Education.

The book is available as hardcopy or electronically and a copy (copies) will be held in the Library in short-term reserve. Availability of this as an e-book through the library is being investigated.

Recommended Resources

The journals listed below are available on the ANU library database.

Leadership Specialist Journals - Leadership, Leadership and Organisational Development, The Leadership Quarterly;

Organisational Change Specialist Journals - Journal of Change Management, International Journal of Organisational Change Management;

Management Journals - The following journals cover a range of topics in Leadership and Change: Academy of Management Review (conceptual articles only),

Academy of Management Journal (empirical articles only), Journal of Management Studies, Journal of Management, International Journal of Management Reviews (literature reviews of topics in management).

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written comments
• Verbal comments
• Feedback to the whole class, to groups, to individuals, focus groups

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Week 1: Introduction to organisation development and change, overview of learning objectives and strategies, course structure and assessment. Discussion of ethics and leadership in relation to managing organisational change. Activity Lecture and review of course outline	Required reading posted to Wattle? Student Pairs (or trios) to be settled/facilitated and confirmed by end of first week. Self-organisation in the first instance will be encouraged.
2	Week 2: Defining and Constructing Change Activity Lecture and student group presentation	Chapters 1 and 2 of recommended textbook and any required reading posted to Wattle Student participation begins (with groups/pairs) presenting summaries from this week until end of semester
3	Week 3: Understanding the role of the change agent Activity Lecture and student group presentation	Chapter 3 of recommended textbook and any required reading posted to Wattle First of four quizzes opens at 5 PM Friday
4	Week 4: Constructing change through narrative and storytelling Activity Lecture and student group presentation	Chapter 4 of recommended textbook and any required reading posted to Wattle
5	Week 5: Constructing change through the field concept Activity Lecture and student group presentation	Chapter 5 of recommended textbook and any required reading posted to Wattle Second of four quizzes opens at 5 PM Friday
6	Week 6: Creating readiness and the notion of "sense-making" Activity Lecture and student group presentation	Chapter 6 of recommended textbook and any required reading posted to Wattle Reflection due 5 PM Friday
7	Week 7: The problem-centric model of diagnosing change Activity Lecture and student group presentation	Chapter 7 of recommended textbook and any required reading posted to Wattle Major essay due 9 AM Monday Third of four quizzes opens at 5 PM Friday
8	Week 8: A model of diagnosing change Activity Lecture and student group presentation	Chapter 8 of recommended textbook and any required reading posted to Wattle
9	Week 9: Modes of Intervening Activity Lecture and student group presentation	Chapter 9 of recommended textbook and any required reading posted to Wattle Fourth (last) of four quizzes opens at 5 PM Friday
10	Week 10: Understanding and managing organisational/individual resistance Activity Lecture and student group presentation	Chapter 10 of recommended textbook and any required reading posted to Wattle
11	Week 11: Communicating change and making sense of organisational identity Activity Lecture and student group presentation	Chapters 11 and 12 of recommended textbook and any required reading posted to Wattle
12	Week 12: Conclusion, revision and examination preparation Activity Lecture and student group presentation	Required reading posted to Wattle

Tutorial Registration

This course offering has no tutorials, with classes being held as weekly seminars using dual-delivery and supported by an optional additional Zoom Q&A for thirty minutes per week.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Participation and Engagement Activities	5 %	*	*	4
Multiple Choice Quizzes	20 %	*	*	1, 2
Analytical Reflection on Organisational Change Management	15 %	03/09/2021	20/09/2021	1, 3
Major Essay	30 %	20/09/2021	05/10/2021	1, 2, 3, 5
End of Course Examination	30 %	*	02/12/2021	1, 2, 3

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Students are encouraged to read the weekly chapter(s) and participate in discussion during the weekly seminars. Knowledge gained through seminar discussion, working in-class with peers, will assist students to prepare for the assessment items, including the final exam. Assessment item 1 requires students (in pairs or trios) to contribute to group learning outcomes by creating class summaries and facilitating Q&A sessions once over the course of the Semester.

All members of the pairs/trios should be involved in the research, analysis, and development of answers for the group presentation summaries. Group members can collectively allocate specific tasks to individuals, however, the distribution of work should be evident in the group contribution form which must be signed by everyone in the pairs/trios and submitted along, prior to presenting. In instances where group members do not contribute equally, individual marks may be adjusted to reflect contribution.

Please note that failure to submit any one item will not trigger a FAIL grade, but it is advised that it is difficult hard to achieve a Pass grade in the course unless all assessment items are attempted and submitted.

Examination(s)

Final Examination (Individual assessment)

See Assessment Task 5 - further details will be advised in lectures and confirmed via the Wattle site by end of Week 12.

Assessment Task 1

Participation and Engagement Activities

Assessment Task 1

Assessment in pairs/groups, and designed to assess both individual and overall group learning.

All student pairs/groups will be allocated a week to generate a written summary of a preceding week's material, make a brief oral presentation to class and facilitate Q&A session for 5 minutes (in pairs/groups). Allocation details to be published on Wattle by end of week one of semester. Students will also complete a peer-evaluation of the contribution of each group member's contribution.

Pairs/groups will be determined in Week 1 and published to Wattle.

5%

Purpose

To dedicate an assessment task to Learning Outcome 4 and foster group learning outcomes amongst the student cohort and develop a range of presentation skills

Marking Criteria

Will be based upon an equal combination of both the written summary and oral presentation. Variation in grading for members of a group or pairing MAY occur taking into account peer feedback. Marks will be allocated for concise and comprehensive written summaries which demonstrate critical thinking and evidence of the application of concepts in analysis. Competence in oral presentation and facilitating discussions on a particular topic ois expected. Additional details of what constitutes satisfactory, good and very good achievement will be published to Wattle by Week 1.

Assessment Task 2

Multiple Choice Quizzes

Assessment Task 2

Individual Assessment - Four (4) Multiple Choice Quizzes, each of 10 questions and worth 5 marks per quiz i.e. 20 marks in total, and administered via Wattle.

Due Dates

Opportunity window opens on the Friday afternoon at 5PM and closes Monday morning at 9 AM, in Weeks 3, 5, 7 and 9. Thirty (30) minutes per quiz, one attempt only and results will be available upon close of the task i.e. Monday morning after 9 AM.

Two Quizzes to be administered and marks available before Census date. .

Please note Question order and Answer options will be shuffled by Wattle.

Material to be drawn from recommended textbook

Assessment Task 3

Analytical Reflection on Organisational Change Management

Assessment Task 3

Individual assessment - Analytical Reflection, 500 words with further details to be published to Wattle by end of Week 1

Due Date

Week 6, Friday at 5 PM via Turnitin on the course Wattle site.

Feedback by

Feedback and results to be available by 9 AM Monday Week 7 (i.e. after mid-semester break)

Weighting (%)

15%

Purpose

This assessment is to provide evidence of student thinking and comprehension on the topic of effective organisational change management.

Marking Criteria

To be discussed in class and any additional requirements to be posted on Wattle at least two weeks before due date.

Assessment Task 4

Major Essay

Assessment Task 4

Individual assessment - one major theoretical assessment essay (or case study) of up to 2000 words that demonstrates the student's ability to review and comprehend contemporary relevant research into the field of organisational change management. Students to develop academic narratives/arguments to address issues consistent with evidence-based approaches to organisational problems. Further details to be published to Wattle by Week 1.

Due Date

Week 7, Monday, 9 AM via Turnitin on the course Wattle site.

Feedback by

Results and feedback to be available by Week 9, Tuesday, 9 AM

Weighting (%)

30%

Marking Criteria

Rubric to be posted to Wattle by Week 1

Assessment Task 5

End of Course Examination

Instructions

Individual assessment - Students will undertake an open-book take-home examination (2 hours, i.e. 90 minutes and 30 minutes reading time) administered via Wattle during the ANU examination period. It is expected that the examination will comprise four (4) short answers to a choice of six (6) questions (worth 20%) and an essay worth 10% and further details will be advised in lectures and confirmed via the Wattle site by end of Week 12. NB This assessment task does not allow late submission.

Feedback by

Results incorporated into Course outcomes available on 03 December 2020

Purpose

To demonstrate student understanding of change management theories, models and concepts from material covered within the course. Summative assessment that addresses all individual learning outcomes

Marking Criteria

Concise, focused answers that address the questions fully.

Weighting (%)

30%

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/notices-for-students/extension-application-procedure/

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

All assignments will be marked and where appropriate feedback will be provided either:

• in class, or
• in person by appointment with the course lecturer, or
• via the course Wattle site.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Assessments can not be resubmitted.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students