Business cannot operate without the people who are its stakeholders, and the social and human capital that they provide. This course builds on MGMT2001 to give students a deeper understanding of the interrelationship between business and its social stakeholders, and how that relationship is best managed by business. Topics include defining and managing the relationship with stakeholders; and building, capturing value from, and protecting social capital.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Analyse the interrelationship between an business and its social stakeholders by applying appropriate theories, models, and/or frameworks ;
2. Formulate appropriate policies and strategies to manage the interrelationship between business and its social stakeholders that enable outcomes that are both economically and socially sustainable
3. Communicate these policies and strategies both in writing and orally to stakeholders to engender business support for socially-sustainable outcomes

Research-Led Teaching

This course introduces students to research concerned with corporate social responsibility and illustrates ways in which findings of empirical research can be applied to business decisions to improve business and societal outcomes.

Class delivery: Each seminar consists of a Lecture and Tutorial part. Lectures may be streamed live through ZOOM or pre-recorded and made available on Echo360 and Wattle; and a discussion-based tutorial will be carried out both face-to-face and online synchronously and recorded through ZOOM.

Field Trips

Not applicable

Additional Course Costs

None.

Examination Material or equipment

There is no examination for this course.

Required Resources

Textbook: Chandler, David. (2020). Strategic Corporate Social Responsibility: Sustainable value creation (5th ed.). Thousand Oaks, CA: SAGE.

The textbook is available on 2 hour loan at the library. It is also available as an e-book for students wishing to acquire the book at a more affordable cost.

Print textbook: https://library.anu.edu.au/record=b6458687

Online textbook: https://library.anu.edu.au/record=b6849267

Staff Feedback

Students will be given feedback in the following forms in this course:

·       Weekly online practice MCQ sets designed to evaluate learning on each topic. These are non-examinable.

·       Quiz 1 is designed to give students feedback on their progress with weekly topic prior to the break.

·       Assessment Items 2 and 3

• Written comments
• Verbal comments
• Feedback to the whole class, to groups, to individuals.
• Students will receive ongoing feedback related to their performance in the simulation via the simulation website (in the form of a team score).

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Lecture Course Administration and Introduction	Reading: Chapter 1 Assessment: Learning journal due 5pm Friday
2	Lecture and Tutorial Driving Forces of Corporate Social Responsibility	Reading: Chapter 2 Assessment: Learning journal due 5pm Friday
3	Lecture and Tutorial Stakeholder Theory Social Risk Introduction to CSR Simulation	Reading: Chapter 3 Assessment: Learning journal due 5pm Friday
4	Lecture and Tutorial Corporate Stakeholder Responsibility Class Discussion: Simulation Year 1	Reading: Chapter 4 Assessment: Learning journal due 5pm Friday Assessment: Simulation Year 1 (due before the tutorial)
5	Lecture and Tutorial Corporate Rights & Responsibilities Owns the Corporation? Class Discussion: Case Study 1	Reading: Chapter 5 & 6 Assessment: Learning journal due 5pm Friday Case Study 1
6	Lecture and Tutorial Markets & Profits Class Discussion: Simulation Year 2	Reading: Chapter 7 Assessment: Simulation Year 2 (due before the tutorial)
7	Lecture and Tutorial Incentives and Compliance Class Discussion: Case Study 2	Reading: Chapter 8 Case Study 2
8	Lecture and Tutorial ?Accountability Class Discussion: Simulation Year 3	Reading: Chapter 8 Assessment: Simulation Year 3 (due before the tutorial)
9	Lecture and Tutorial Strategy and CSR I Class Discussion: Case Study 3	Reading: Chapter 9 Case Study 3
10	Lecture and Tutorial Strategy and CSR II Social Capital Class Discussion: Simulation Year 4	Reading: Chapter 10 and 11 Assessment: Simulation Year 4 (due before the tutorial)
11	Lecture and Tutorial Sustainable Value Creation Class Discussion: Case Study 4	Reading: Chapter 12 Case Study 4
12	Lecture and Tutorial Class Discussion: Simulation Year 5 Course Wrap-Up	Assessment: Simulation Year 5 (due before Friday tutorial) Research paper due: 4pm Fri 28 May

Tutorial Registration

The Tutorial (and Lecture) are combined within the weekly seminar, that uses 'dual delivery' to allow both on-campus and off-campus students to learn together, with the course convener.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Written Learning journal - individual assessment (30%)	30 %	26/03/2021	29/04/2021	1
Weekly Case Study Discussion and Decision Making - group assessment (30%)	30 %	18/03/2021	04/06/2021	1,2,3
Research Paper - individual assessment (40%)	40 %	28/05/2021	01/07/2021	1,2,3

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Active participation in tutorials is an important component of the course. Assessment task 2 requires students to form a group and participate in a simulation along with active discussion each week. Group formation will be coordinated within the tutorials.

Examination(s)

There is no examination for this course.

Assessment Task 1

Written Learning journal - individual assessment (30%)

Student attendance and participation in the tutorial is vital to learning in this course. Tutorials provide a forum for structured discussion, problem solving, argument, and opinion on topics and issues canvassed in this course. Each student is expected to make a consistent, informed, and considered contribution to tutorial discussion and debate. Students will be expected to come class prepared and to have read the assigned reading for each tutorial.

To facilitate learning in this course students are also required to submit a weekly entry between 300 and 600 words in a Learning Journal on Wattle. This submission should draw on your learning from tutorial discussions, readings and participation in the simulation. The following criteria will apply:

1. Contributes in tutorial discussions: evidence that student has completed the pre-reading and applies ideas in class discussion. Respectful of others in discussions.
2. Critical thinking: assesses and evaluates perspectives, knowledge, and opinions gained from course concepts and experience. Links these assessments to own perspectives and opinions on the issue;
3. Self-criticism: demonstrates ability to question own biases, stereotypes, preconceptions, and/or assumptions and define new modes of thinking as a result;
4. Self-disclosure: seeks to understand concepts by examining own experiences openly as they relate to the topic. Demonstrates an open, non-defensive ability to self-appraise;
5. Interconnectedness: obtains deeper insights by making connections between weekly posts.

Tutorials will be offered both in-person and via zoom to ensure students can participate in tutorials whether they are based in Canberra or elsewhere.

Learning Journal Submission

***Late submission or extensions are not permitted for the Learning Journal. Late submissions will not be accepted***

Due Date: Friday of Week 1-5 (assessable Week 2-5)

Submission Form: Turnitin

Feedback: Developmental feedback will be provided at the end of week 3 via Turnitin.

Return of Assessment: A final mark and feedback will be provided by the end of week 6.

Assessment Task 2

Weekly Case Study Discussion and Decision Making - group assessment (30%)

Group Assessment

One of the learning outcomes of this course involves students analyzing the interrelationship between business and its stakeholders and formulating strategies to manage these relationships to achieve outcomes that are both economically and socially sustainable. This assessment is aimed at providing students with an opportunity to do this by participating in a case study exercise spanning several weeks.

In the case study, your group of three students will assume the role of a newly appointed Corporate Responsibility and Ethics Officer (CREO) for a fictional cell phone company, K-Tai Inc. As the firm’s new CREO, you will work within a budget to set up the CREO’s office, employ personnel, and respond to various scenarios that are presented to you over multiple years of operations. The scenarios in the case emerge from the firm’s wide range of stakeholders, and the CREO’s responses have consequences at the individual, firm, and industry levels. The focus of the case study, therefore, is to present students with a range of issues to address from a broad stakeholder perspective. That is, think through the implications of each decision for each of the firm’s stakeholders, attempting to create the most value for as many stakeholder groups as possible. The more students take into account the interests and needs of the firm’s broad range of stakeholders, the better you will perform in this assessment.

The case study spans 5 years of operations. After each year of decisions, your group will be asked to write a short memo justifying the choices that you made and submit this on Turnitin. After each ‘year’, at the beginning of the next seminar, we will discuss each group's decisions and your reasons for making them. Students will be required to self-select into groups of 3 in week 3.

Assignment Brief: Further details about the case study including an Assignment Brief and marking rubric will be provided on WATTLE at the beginning of semester.

Submission: Assignment link on WATTLE.

Return of Assessment: within two weeks of final decision submission.

Assessment Task 3

Research Paper - individual assessment (40%)

Individual Assessment

For this assignment, students will conduct research about a topic that relates to business and its social stakeholders. Students will need to present an overview of their research about the issue, building an argument that the issue at stake is important. Then, you will examine relevant academic literature, public policy, and industry reports and publications to understand the issue from an evidence-based perspective. You will make actionable recommendations for business and/or public policy about the issue.

Students will have a choice of topics. These will be outlined in the Assignment Brief available on Wattle at the beginning of semester and discussed at length in the Assignment briefing in lecture.

The research paper is designed to test critical thinking, problem solving, and research skills. Students are expected to draw upon research evidence and theory from scholarly journal articles.

Harvard referencing is required, a guide is available at: https://library.sydney.edu.au/subjects/downloads/citation/Harvard_Complete.pdf

Word limit: 3,000 words.

Assessment brief: Available on Wattle at the beginning of semester.

Rubric: A marking rubric will be available on WATTLE at the beginning of semester.

Due Date: 4pm Friday 28th May

Submission Form: Turnitin

Return of Assessment: after final grades are released

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

Assessment items are submitted via Turnitin link on Wattle. The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment task 1 is not permitted.

Late submission of assessment tasks 2 and 3 without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/notices-for-students/extension-application-procedure/

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

See details in assessment schedule above.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Re-submission of assignments is not allowed in this course.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students