Business cannot operate without the people who are its stakeholders, and the social and human capital that they provide. This course builds on MGMT2001 to give students a deeper understanding of the interrelationship between business and its social stakeholders, and how that relationship is best managed by business. Topics include defining and managing the relationship with stakeholders; and building, capturing value from, and protecting social capital.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Analyse the interrelationship between an business and its social stakeholders by applying appropriate theories, models, and/or frameworks ;
2. Formulate appropriate policies and strategies to manage the interrelationship between business and its social stakeholders that enable outcomes that are both economically and socially sustainable
3. Communicate these policies and strategies both in writing and orally to stakeholders to engender business support for socially-sustainable outcomes

Research-Led Teaching

This course introduces students to research concerned with corporate social responsibility and illustrates ways in which findings of empirical research can be applied to business decisions to improve business and societal outcomes.

Class delivery: Each seminar consists of a lecture and tutorial. Lectures may be streamed live through ZOOM or pre-recorded and made available on Echo360 and Wattle; and a discussion-based tutorial will be carried out both face-to-face and online synchronously and recorded through ZOOM.

Field Trips

Not applicable

Additional Course Costs

None.

Examination Material or equipment

There is no examination for this course.

Required Resources

Textbook: Chandler, David. (2020). Strategic Corporate Social Responsibility: Sustainable value creation (5th ed.). Thousand Oaks, CA: SAGE.

The textbook is available on 2 hour loan at the library. It is also available as an e-book for students wishing to acquire the book at a more affordable cost.

Print textbook: https://library.anu.edu.au/record=b6458687

Online textbook: https://library.anu.edu.au/record=b6849267

Recommended Resources

Further reading will be provided on the course Wattle site.

Staff Feedback

Students will be given feedback in the following forms in this course:

• Seminar discussion contribution – students will be provided with verbal feedback in week 6 to allow students to track and improve performance.
• Quizzes (mid-semester and end of semester) – correct responses will be provided when all students have competed each quiz
• K-Tai case study – Students will receive ongoing feedback in seminars related to their performance in the case study in the form of a team score and verbal feedback.
• Research paper – written feedback

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Seminar Course Administration and Introduction to CSR	Reading: Chapter 1
2	Seminar Driving Forces of Corporate Social Responsibility	Reading: Chapter 2
3	Seminar Stakeholder Theory Social Risk	Reading: Chapter 3
4	Seminar Corporate Stakeholder Responsibility	Reading: Chapter 4
5	Seminar Corporate Rights & Responsibilities Who owns the Corporation?	Reading: Chapter 5 & 6
6	Seminar ?Learning consolidation	Assessment: Online quiz
7	Seminar Markets and profit Class Discussion: Kai Tai Case Year 1	Reading: Chapter 7 Assessment: K-Tai case study Year 1 (due before the seminar)
8	Seminar ?Compliance and accountability Class Discussion: Kai Tai Case Year 2	Reading: Chapter 8 Assessment: K-Tai case study Year 2 (due before the seminar)
9	Seminar Strategy and CSR I Class Discussion: Kai Tai Case Year 3	Reading: Chapter 9 Assessment: K-Tai case study Year 3 (due before Friday tutorial)
10	Seminar Strategy and CSR II Class Discussion: Kai Tai Case Year 4	Reading: Chapter 10 Assessment: K-Tai case study Year 4 (due before Friday tutorial)
11	Seminar Sustainable Value Creation Class Discussion: Kai Tai Case Year 5	Reading: Chapter 12 Assessment: K-Tai case study Year 5 (due before Friday tutorial)
12	Seminar Learning consolidation	Assessment: Online quiz
13	No classes this week	Research paper due: 4pm Thursday 2 June

Tutorial Registration

The Tutorial (and Lecture) are combined within the weekly seminar, that uses 'dual delivery' to allow both on-campus and off-campus students to learn together, with the course convener.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Contribution to seminar discussion - individual assessment (10%)	10 %	24/02/2022	03/06/2022	1,2,3
Mid-semester quiz (15%)	15 %	31/03/2022	01/04/2022	1,2
K-Tai case study - group assignment (30%)	30 %	21/04/2022	20/05/2022	1,2,3
End of semester quiz (15%)	15 %	26/05/2022	27/05/2022	1,2
Research Paper - individual assessment (30%)	30 %	02/06/2022	30/06/2022	1,2,3

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Active participation in seminars is an important component of the course. Assessment task 2 requires students to form a group and participate in a case study along with active discussion each week. Group formation will be coordinated within the seminars.

Examination(s)

There is no examination for this course.

Assessment Task 1

Contribution to seminar discussion - individual assessment (10%)

Student attendance and participation in seminars is vital to learning in this course. Seminars provide a forum for structured discussion, problem solving, argument, and opinion on topics and issues canvassed in this course. Each student is expected to make a consistent, informed, and considered contribution to seminar discussion and debate. Students will be expected to come class prepared and to have read the assigned reading for each seminar.

To facilitate learning in this course students are also required to submit a weekly entry between 300 and 600 words in a Learning Journal on Wattle. This submission should draw on your learning from tutorial discussions, readings and participation in the simulation. The following criteria will be used for assessment:

• Quality of contribution to tutorial discussions. The contribution should demonstrate that students come to class prepared i.e. read required materials and prepared responses to discussion questions;
• Active participation in tutorial activities;
• Submit a handwritten response to seminar exercises some weeks.
• N.B. Students will not receive marks for simply attending seminar, the assessment is based on the quality of contribution to seminar discussions.

Feedback will be provided to students at the end of week 6 to allow students to improve if they choose.

Due Date: From the week 1 seminar throughout the course

Return of Assessment: A final mark will be provided by the 3rd of June 2022.

Assessment Task 2

Mid-semester quiz (15%)

Students will complete a quiz in the week 6 seminar on the material covered in Weeks 1-5 of the course. It will be a multiple choice quiz that students will complete on Wattle at a predetermined time and date. Students will have 45 minutes to complete the quiz. After this 45min period the quiz will no longer be available on Wattle. There are 30 questions. This is an open-book quiz.

Please select what you consider to be the best answer to the multiple choice questions. Each question is worth half (1/2) a mark each. There is a submit button available at the end of the quiz. If you do not press the submit button at the end of the 45min, your responses will still be submitted, this means that your responses are recorded as you go. So, students that do not press the submit button will have their responses automatically submitted after 45min. If the quiz responses are submitted automatically, the question that the student is currently working on, may not be submitted.

Importantly, once a response is selected and you move to the next question, your previous response CANNOT be revised. This means that you need to be satisfied with your response as once you click through to the next question you will not be able to go back and revise your responses.

Due date: Week 6 seminar time

Value: 15%.

Feedback by: Friday 1 April, 2022

Assessment Task 3

K-Tai case study - group assignment (30%)

Group Assessment

One of the learning outcomes of this course involves students analysing the interrelationship between business and its stakeholders and formulating strategies to manage these relationships to achieve outcomes that are both economically and socially sustainable. This assessment is aimed at providing students with an opportunity to do this by participating in a case study exercise spanning several weeks.

In the case study, your group of three students will assume the role of a newly appointed Corporate Responsibility and Ethics Officer (CREO) for a fictional cell phone company, K-Tai Inc. As the firm’s new CREO, you will work within a budget to set up the CREO’s office, employ personnel, and respond to various scenarios that are presented to you over multiple years of operations. The scenarios in the case emerge from the firm’s wide range of stakeholders, and the CREO’s responses have consequences at the individual, firm, and industry levels. The focus of the case study, therefore, is to present students with a range of issues to address from a broad stakeholder perspective. That is, think through the implications of each decision for each of the firm’s stakeholders, attempting to create the most value for as many stakeholder groups as possible. The more students take into account the interests and needs of the firm’s broad range of stakeholders, the better you will perform in this assessment.

The case study spans 5 years of operations. After each year of decisions, your group will be asked to write a short memo justifying the choices that you made and submit this on Turnitin. After each ‘year’, at the beginning of the next seminar, we will discuss each group's decisions and your reasons for making them. Students will be required to self-select into groups by week 6.

Assignment Brief: Further details about the case study including an Assignment Brief and marking rubric will be provided on WATTLE at the beginning of semester.

Submission: Assignment link on WATTLE.

Return of Assessment: within two weeks of final decision submission.

Assessment Task 4

End of semester quiz (15%)

Students will complete a quiz in the week 6 seminar on the material covered in Weeks 7-11 of the course. It will be a multiple choice quiz that students will complete on Wattle at a predetermined time and date. Students will have 45 minutes to complete the quiz. After this 45min period the quiz will no longer be available on Wattle. There are 30 questions. This is an open-book quiz.

Please select what you consider to be the best answer to the multiple choice questions. Each question is worth half (1/2) a mark each. There is a submit button available at the end of the quiz. If you do not press the submit button at the end of the 45min, your responses will still be submitted, this means that your responses are recorded as you go. So, students that do not press the submit button will have their responses automatically submitted after 45min. If the quiz responses are submitted automatically, the question that the student is currently working on, may not be submitted.

Importantly, once a response is selected and you move to the next question, your previous response CANNOT be revised. This means that you need to be satisfied with your response as once you click through to the next question you will not be able to go back and revise your responses.

Due date: Week 12 seminar time

Value: 15%.

Feedback by: Friday 27 May, 2022

Assessment Task 5

Research Paper - individual assessment (30%)

Individual Assessment

For this assignment, students will select a case study from the textbook - there are five cases to choose from. Students can select a case that you think is most interesting and relevant for businesses today. For the first part of the paper, you will summarise the key points of the case study, building an argument that the issue at stake is important. Then, you will research a business from a strategic CSR perspective with respect to this issue, analysing the challenges posed by existing stakeholder demands along with the firm’s responses. Finally, prepare key insights arising from your research and analysis about business and its social stakeholders. You need to conduct research beyond the textbook for this assignment and include a reference list with appropriate citations. Harvard referencing is required, a guide is available at: https://library.sydney.edu.au/subjects/downloads/citation/Harvard_Complete.pdf

Word limit: 3,000 to 5,000 words. Any portion in excess of 5,000 words will not be read and marked. The word count includes ALL words such as titles, the reference list, table of contents.

Assessment brief: Available on Wattle at the beginning of semester.

Rubric: A marking rubric will be available on WATTLE at the beginning of semester.

Due Date: 4pm Thursday 2 June, 2022.

Submission Form: Turnitin

Return of Assessment: after final grades are released

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

Assessment items are submitted via Turnitin link on Wattle. The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment task 1 is not permitted.

Late submission of assessment tasks 2 and 3 without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/notices-for-students/extension-application-procedure/

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

See details in assessment schedule above.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Re-submission of assignments is not allowed in this course.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students