This course prepares students for future managerial level appointments by introducing the important management and socio-technical concepts related to the strategic development, investment and use of Business IT systems in organizations and business enterprises. The course actively builds on prior Business Information Systems fundamental and management studies, by focusing on integrated business systems thinking, particularly in the areas of organizational enterprise architecture and business process management. The course also covers enterprise systems design principles; the human dimension of enterprise systems; trust, security and ethics in the enterprise; enterprise resource, supply chain and customer relationship management systems; and, the importance of handling heterogeneous information systems in business environments. A practically oriented research and consulting report targeted at a contemporary real-world business problem is required as part of the assessment.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. analyse, design and architect IT systems within small, medium and large enterprises
2. analyse, redesign and manage business processes within small, medium and large enterprises
3. manage the resourcing and control of enterprise IT systems.

Research-Led Teaching

This course requires students to review the academic research in the field of information and communication technologies for development (ICT4D). Students can grasp the latest theoretical development and practical application in this field.

Field Trips

There are no field trips in this course.

Additional Course Costs

There are no additional class costs expected in this course.

Examination Material or equipment

There are no examinations in this course.

Required Resources

The Prescribed Text is:

Baltzan, P. (2019) Business Driven Technology, McGraw-Hill US Higher Ed USE. ProQuest Ebook Central. This is available from the ANU library as an eBoook at: https://ebookcentral-proquest-com.virtual.anu.edu.au/lib/anu/detail.action?docID=5972651.

Additional readings (journal articles) for each session will be provided through the Wattle course site.  

Staff Feedback

Students will be given feedback in the following forms in this course:

• written comments
• verbal comments
• feedback to whole class, groups, individuals, focus group etc

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). Feedback can also be provided to Course Conveners and teachers via the Student Experience of Learning & Teaching (SELT) feedback program. SELT surveys are confidential and also provide the Colleges and ANU Executive with opportunities to recognise excellent teaching, and opportunities for improvement.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Introduction: Course overview and concepts
2	Digital Social Intermediation I: Understanding organizations: Strategy, operations,and decision making
3	Digital Social Intermediation II: Cases
4	Technoficing, resourcing, scaffolding, and knowledge commoning	Assessment 1 due on Overview of the selected digital social innovation
5	ICT for Development I: Theories
6	ICT for Development II: Cases
7	Digital Social Innovation I: Theories
8	Digital Social Innovation II: Cases	Assessment 2 due on report on the selected digital social innovation
9	Sharing Economy Platforms: Theories
10	Sharing Economy Platforms: Cases
11	Ethics and Societal Issues	Assessment 3: Group presentation on comparison of the selected digital social innovations
12	Course Wrap-up	Assessment 3: Group presentation on comparison of the selected digital social innovations (continue)
13	Exam week	Assessment 4 due on group report on comparison of the selected digital social innovations

Tutorial Registration

ANU utilises MyTimetable to enable students to view the timetable for their enrolled courses, browse, then self-allocate to small teaching activities / tutorials so they can better plan their time. Find out more on the Timetable webpage.

Further details about the structure and teaching activities for this course will be available on the course Wattle site at the start of Week 1.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Overview of the selected digital social innovation	15 %	19/08/2023	28/08/2023	2
Report on the selected digital social innovation (35%)	35 %	01/09/2023	10/09/2023	1,2,3
Group presentation on comparison of the selected digital social innovations	15 %	20/10/2023	27/10/2023	1,2,3
Group report on comparison of the selected digital social innovations (35%)	35 %	02/11/2023	30/11/2023	1,2,3

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines , which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Integrity Rule before the commencement of their course. Other key policies and guidelines include:

• Academic Integrity Policy and Procedure
• Student Assessment (Coursework) Policy and Procedure
• Extenuating Circumstances Application
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure
• Code of practice for teaching and learning

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the Academic Skills website. In rare cases where online submission using Turnitin software is not technically possible; or where not using Turnitin software has been justified by the Course Convener and approved by the Associate Dean (Education) on the basis of the teaching model being employed; students shall submit assessment online via ‘Wattle’ outside of Turnitin, or failing that in hard copy, or through a combination of submission methods as approved by the Associate Dean (Education). The submission method is detailed below.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Students are expected to participate in classes, as well as all items of assessment in line with 'Code of Practice for Teaching and Learning", clause 2 paragraph (b). The course will be taught face-to-face.

Examination(s)

There are no examinations in this course.

Assessment Task 1

Overview of the selected digital social innovation

Name of Assessment Task

Selection and introduction of a digital social innovation (15%)

Details of task and presentation requirements:

1. Select a digital social innovation from the portfolio provided on Wattle or one of your own selection, with approval from the lecturer.

2. Provide a brief description of the digital social innovation.

3. Identify main issues

4. Identify the main programs and mechanism that designed to address SDGs

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 900 words (excluding table of content and references). Any portion in excess of the word limit will not be read and marked. More information about assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm Friday of Week 4 via Turnitin on the course Wattle site.

Return of assessment: 9 days after submission.

Feedback: Exercises will be discussed in class the week following submission. Papers will be marked and feedback provided.

Marking Criteria: See rubric below

Rubric

Criterion	Emerging	Developing	Accomplished	Exemplary
Content and course connection	Insufficient information on the selected organisation. Basic information not provided (such as founder, locations of activities, various 'product' and 'services') Student simply use a single source (e.g. organization website, or an existing case on the organization) The contents lack any demonstration of thinking competence of knowledge	Student provides just the basic information on the selected organization. Student uses a few non-academic sources (1-2) in addition to organization website. Student provides limited connection with the course contents. The contents minimally demonstrate the lower levels of thinking competence: knowledge, comprehension and application of principles.	Student provides detailed information on the selected organization. Student uses various non-academic sources (4-6) in addition to organization website. Student provides good connection with the course contents. The contents clearly demonstrate thinking competencies of all levels up to synthesis.	Student provides detailed information on the selected organization, and compare and contrast this organization with at least one or more similar organization. Student uses various non academic sources (10-15) in addition to organization website. Student provides comprehensive connection with the course contents The contents clearly demonstrate at least 2 of the 3 top levels of higher order thinking in the student’s narrative, analysis, synthesis and presentation of the contents.

Assessment Task 2

Report on the selected digital social innovation (35%)

Name of Assessment Task

Deliverable 2: Report on the selected digital social innovation (research-oriented; Individual work) (35%)

Details of task and requirements:

1. Detailed report on the selected digital social innovation. 
2. Analyse how this organization/ initiative can benefit from the use of Artificial Intelligence (AI).
3. Analyse the challenges and potentials of use AI in this digital social innovation.

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 2500 words (excluding table of content and references). Any portion in excess of the word limit will not be read and marked. More information about assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm Friday of Week 6 via Turnitin on the course Wattle site.

Return of assessment: 9 days after submission.

Feedback: Exercises will be discussed in class the week following submission. Papers will be marked and feedback provided.

Marking Criteria: See rubrics below

Rubric

Criterion	Emerging	Developing	Accomplished	Exemplary
Content and course connection	Insufficient information on the selected organization. Basic information not provided (such as founder, locations of activities, various 'product' and 'services') Insufficient information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student simply use a 2-3 non-academic sources (e.g. organization website, or an existing case on the organization) Student use no academic sources The contents lack any demonstration of thinking competence of knowledge	Student provides just the basic information on the selected organization. Basic information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student uses a few non academic sources (4-6) in addition to organization website. Student use only 2-4 academic sources. Student provides limited connection with the course contents. The contents minimally demonstrate the lower levels of thinking competence: knowledge, comprehension and application of principles.	Student provides detailed information on the selected organization. Detailed information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student uses various non academic sources (8-12) in addition to organization website. Student use various academic sources (6-10) Student provides good connection with the course contents. The contents clearly demonstrate thinking competencies of all levels up to synthesis.	Student provides detailed information on the selected organization, and compare and contrast this organization with at least three or more similar organization. Detailed information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals. Student compare and contrast Information Technology use by the selected organization with at least one similar organization Student uses various non academic sources (20-25) in addition to organization website. Student use various academic sources (15-20) Student provides comprehensive connection with the course contents The contents clearly demonstrate at least 2 of the 3 top levels of higher order thinking in the student’s narrative, analysis, synthesis and presentation of the contents.

Assessment Task 3

Group presentation on comparison of the selected digital social innovations

Name of Assessment Task

Comparison of the selected digital social innovation (Group Presentation) (15%)

Details of task and presentation requirements:

Present comparison of cases selected in Assessment 1 & 2.

1. Provide an overview of SDGs being addressed by DSI being compared

2. Assess which DSI is doing well on which SDGs

3. Provide recommendations for sustainable DSIs for addressing social issues

4. Identify technoficing aspects in each of the DSIs

5. Present your conclusions to the class on various DSIs

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 15 slides. Any additional slides will not be evaluated and marked. More information about assessment task will be provided on the Wattle course site. PowerPoint slide deck is preferred.

Submission date: 5:00 pm Friday of Week 11 via Turnitin on the course Wattle site. The presentation will be in class on Wednesday 25 October Week12.

Return of assessment: on release of final grades

Feedback: Presentation will be marked and feedback provided.

Marking Criteria: Provided on Wattle no later than 2 weeks prior to submission.

Groups will be formed by self-selection in Week 8 in groups of 5-6 students based on similarity in DSI selected. Students who do not form groups in Week 8 will be assigned a group by the Lecturer.

The same groups will work on Assessments 3 and 4.

Assessment Task 4

Group report on comparison of the selected digital social innovations (35%)

Name of Assessment Task

Deliverable 4: Group report on comparison of the selected digital social innovations (Group work) (35%)

Details of task and requirements:

Write a comparative analysis of digital social innovation.

1. Provide an overview of SDGs being addressed by DSI being compared

2. Assess which DSI is doing well on which SDGs

3. Provide recommendations for sustainable DSIs for addressing social issues

4. Identify technoficing aspects in each of the DSIs

Materials: All information required to complete the tasks will be provided on Wattle no less than 2 weeks before the due date.

Presentation requirements: according to templates covered in class and no more than 3000 words (excluding table of content and references). Any portion in excess of the word limit will not be read and marked. More information about assessment task will be provided on the Wattle course site.

Submission date: 5:00 pm Thursday 2 November of Week 13 via Turnitin on the course Wattle site.

Return of assessment: After the release of final grades.

Marking Criteria: Provided on Wattle no later than 2 weeks prior to submission (also see rubric below).

Groups will be formed by self-selection in Week 8 in groups of 5-6 students based on similarity in DSI selected. Students who do not form groups in Week 8 will be assigned a group by the Lecturer.

The same groups will work on Assessment 3 and 4.

Rubric

Criterion	Emerging	Developing	Accomplished	Exemplary
Content, course connection, similarity of the organization chosen with the organization used for Task 1 and 2	Insufficient information on the chosen organization. Basic information not provided (such as founder, locations of activities, various 'product' and 'services') No comparison with the organization selected for Task 1/2 Insufficient information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student simply use a 2-3 non-academic sources (e.g. organization website, or an existing case on the organization) Student use no academic sources The contents lack any demonstration of thinking competence of knowledge	Student provides just the basic information on the chosen organization. No justification about why chosen organization is similar with the organization selected for Task 1/2 Basic information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student uses a few non academic sources (4-6) in addition to organization website. Student use only 2-4 academic sources. Student provides limited connection with the course contents. The contents minimally demonstrate the lower levels of thinking competence: knowledge, comprehension and application of principles.	Student provides detailed information on the chosen organization. Clear justification about why chosen organization is similar with the organization selected for Task 1/2 Detailed information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals Student uses various non academic sources (8-12) in addition to organization website. Student use various academic sources (6-10) Student provides good connection with the course contents. The contents clearly demonstrate thinking competencies of all levels up to synthesis.	Student provides detailed information on the chosen organization, and compare and contrast this organization with at least three or more similar organization. Clear justification about why chosen organization is similar with the organization selected for Task 1/2 Detailed information on the use of information technology by the selected organization for creating social impact and addressing sustainable development goals. Student compare and contrast Information Technology use by the selected organization with at least one similar organization Student uses various non academic sources (20-25) in addition to organization website. Student use various academic sources (15-20) Student provides comprehensive connection with the course contents The contents clearly demonstrate at least 2 of the 3 top levels of higher order thinking in the student’s narrative, analysis, synthesis and presentation of the contents.

Academic Integrity

Academic integrity is a core part of the ANU culture as a community of scholars. The University’s students are an integral part of that community. The academic integrity principle commits all students to engage in academic work in ways that are consistent with, and actively support, academic integrity, and to uphold this commitment by behaving honestly, responsibly and ethically, and with respect and fairness, in scholarly practice.

The University expects all staff and students to be familiar with the academic integrity principle, the Academic Integrity Rule 2021, the Policy: Student Academic Integrity and Procedure: Student Academic Integrity, and to uphold high standards of academic integrity to ensure the quality and value of our qualifications.

The Academic Integrity Rule 2021 is a legal document that the University uses to promote academic integrity, and manage breaches of the academic integrity principle. The Policy and Procedure support the Rule by outlining overarching principles, responsibilities and processes. The Academic Integrity Rule 2021 commences on 1 December 2021 and applies to courses commencing on or after that date, as well as to research conduct occurring on or after that date. Prior to this, the Academic Misconduct Rule 2015 applies.

 

The University commits to assisting all students to understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. All coursework students must complete the online Academic Integrity Module (Epigeum), and Higher Degree Research (HDR) students are required to complete research integrity training. The Academic Integrity website provides information about services available to assist students with their assignments, examinations and other learning activities, as well as understanding and upholding academic integrity.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Unless an exemption has been approved by the Associate Dean (Education) submission must be through Turnitin.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. Late submission is not accepted for take-home examinations.

All requests for extensions to assessment in RSM courses must be submitted to the RSM School Office with a completed application form and supporting documentation. The RSM Extension Application Form and further information on this process can be found at https://www.rsm.anu.edu.au/education/education-programs/notices-for-students/extension-application-procedure/

Referencing Requirements

The Academic Skills website has information to assist you with your writing and assessments. The website includes information about Academic Integrity including referencing requirements for different disciplines. There is also information on Plagiarism and different ways to use source material.

Returning Assignments

All assignments will be marked and where appropriate feedback will be provided via the course Wattle site.

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure. Extensions may be granted for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Unless specified otherwise in the assignment requirements, resubmissions are permitted up until the due date and time, but not allowed afterwards.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information.
In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service – including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy.
If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes.

Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Access and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents all ANU students