This course investigates the new Australian Consumer Law (“the ACL”) regime that became effective on 1 January 2011.  The Trade Practices Amendment (Australian Consumer Law) No 2 Act 2010 (Cth) introduced a comprehensive national consumer protection and product liability law regime.  The variety of consumer protection statutes throughout Australia such as the Fair Trading Acts and Door to Door Sales Acts were entirely replaced by the ACL.

In particular, the former Trade Practices Act 1974 (Cth) was replaced by the Competition and Consumer Act 2010 (Cth) (“the CCA”) that contains the ACL.  Accordingly, the CCA, the ACL and the various State and Territory application legislation are now the principal sources of consumer protection and product liability law throughout Australia.

The object of this elective is to introduce the Australian Consumer Law as it is applied as a law of the Commonwealth and as a law of the States and Territories.  This will involve a consideration of the role and function of consumer protection and product liability laws as part of Australia's National Competition Policy, misleading and deceptive conduct and its most common forms including silence, comparative advertising, passing off, sale of businesses, breach of contract and franchising industry issues, various forms of false conduct, "special" areas of consumer concern such as pyramid selling and false claims for payments, conditions and warranties implied into consumer contracts by the ACL including the status of 'No Refund' policies, unconscionable conduct, Industry Codes of Conduct with an examination of the franchising industry, product liability, remedies under the CCA including damages, injunctions and other orders and enforcement of the Consumer Protection and Product Liability provisions of the CCA by the Australian Competition and Consumer Commission.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. Critically analyse and apply to a range of scenarios Australian Consumer Law ("ACL") as an integral component of National Competition Policy, including the ACL's specific consumer protection provision, and provide solutions to a range of problems addressing consumer protection and product liability law
2. Evaluate product safety and defective product provisions in the ACL and critically analyse case law and scholarly writing in this area;
3. Critically analyse and apply complex statutory provisions within the ACL specifically and as part of the Competition and Consumer Act 2010 (Cth) ("CCA"), including analysing and applying relevant case law;
4. synthesise and communicate to range of audiences a clear and coherent body of knowledge of consumer protection and product liability law
5. Undertake a research project involving consumer protection and product liability law

Research-Led Teaching

Some assessments have a research component. Students will need to undertake research on the main legal search engines (e.g. Austlii and LexisNexis AU). Students should also be familiar with the Australian Competition & Consumer Commission website.

Required Resources

The prescribed text for this course is:

• Adrian Coorey, Australian Consumer Law - The Comprehensive Guide (Jurisprudentia, Sydney, 2021).

The textbook is available at https://www.jurisprudentia.com.au/.

If you wish to acquire the textbook individually, you may quote the following code "STD2024" in the payment process and receive a $20 discount.

Please note that this discount does not apply to the bundle discount (which has its own discount). For the sake of clarity, the discount in the bundle is greater than the discount for acquiring an individual text.

All students must acquire (or obtain a copy of) the textbook as soon as possible (as there is a substantial amount of reading to cover each week). 

Recommended Resources

The following material is recommended for this course:

• Student Guide Cards, Consumer Law I, II and III (Jurisprudentia, Sydney, 2024) (SGC Competition Law I, II and III).

The Student Guide Cards are available at https://www.jurisprudentia.com.au/.

Staff Feedback

Text can be specific for individual courses.

A generic entry can read as follows:

Students will be given feedback in the following forms in this course:

• written comments

• verbal comments

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). Feedback can also be provided to Course Conveners and teachers via the Student Experience of Learning & Teaching (SELT) feedback program. SELT surveys are confidential and also provide the Colleges and ANU Executive with opportunities to recognise excellent teaching, and opportunities for improvement.

Other Information

Extensions late submission and penalties - https://law.anu.edu.au/current-students/policies-procedures/extensions-late-submission-and-penalties

Deferred examination: http://www.anu.edu.au/students/program-administration/assessments-exams/deferred-examinations

Penalties for excess word length: https://law.anu.edu.au/current-students/policies-procedures/word-length-and-excess-word-penalties

Distribution of Grades Policy: https://law.anu.edu.au/current-students/policies-procedures/grading

Further Information about the Course: is available from the course WATTLE page. Students are required to access the WATTLE site regularly throughout the course for details on weekly classes and any announcements relating to the course.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Week 1: 5pm to 7pm, Wednesday 24 July 2024Topic(s) Introduction to Australian Consumer Law	Mode of TeachingThis course is taught over the second semester, 2024.Classes start on 22 July 2024 and classes finish on 25 October 2024.LecturesThere is a 1 hour pre-recorded lecture for each week of teaching. The pre-recorded lectures will be uploaded in advance, so students can listen to the recordings before each online class.TutorialsThere is a 2 hour tutorial each week.
2	Week 2: 5pm to 7pm, Wednesday 31 July 2024Topic(s) Key Concepts and Definitions
3	Week 3: 5pm to 7pm, Wednesday 7 August 2024Topic(s) Misleading or Deceptive Conduct – General Principles I
4	Week 4: 5pm to 7pm, Wednesday 14 August 2024Topic(s) Misleading or Deceptive Conduct – General Principles II
5	Week 5: 5pm to 7pm, Wednesday 21 August 2024Topic(s) Misleading or Deceptive Conduct and Advertising
6	Week 6: 5pm to 7pm, Wednesday 28 August 2024Topic(s) Misleading or Deceptive Conduct and the Internet
7	Week 7: 5pm to 7pm, Wednesday 18 September 2024Topic(s) False or Misleading Representations
8	Week 8: 5pm to 7pm, Wednesday 25 September 2024Topic(s) Unconscionable Conduct
9	Week 9: 5pm to 7pm, Wednesday 2 October 2024Topic(s) Unfair Contract Terms
10	Week 10: 5pm to 7pm, Wednesday 9 October 2024Topic(s) Specific Unfair Practices
11	Week 11: 5pm to 7pm, Wednesday 16 October 2024Topic(s) Consumer Guarantees + Remedies I
12	Week 12: 5pm to 7pm, Wednesday 23 October 2024Topic(s) Consumer Guarantees + Remedies II Revision

Tutorial Registration

Please refer to ANU Timetabling for the schedule.

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Class Participation	10 %	*	29/10/2024	1,2,3,4
Quiz	0 %	*	*	1,4
Case Note	50 %	08/10/2024	22/10/2024	1,2,3
Short answer assignment	40 %	18/10/2024	*	1,4

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines , which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Integrity Rule before the commencement of their course. Other key policies and guidelines include:

• Academic Integrity Policy and Procedure
• Student Assessment (Coursework) Policy and Procedure
• Extenuating Circumstances Application
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure
• Code of practice for teaching and learning

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the Academic Skills website. In rare cases where online submission using Turnitin software is not technically possible; or where not using Turnitin software has been justified by the Course Convener and approved by the Associate Dean (Education) on the basis of the teaching model being employed; students shall submit assessment online via ‘Wattle’ outside of Turnitin, or failing that in hard copy, or through a combination of submission methods as approved by the Associate Dean (Education). The submission method is detailed below.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

For all courses taught in any mode (whether face to face or online), the ANU College of Law considers participation in the classes offered to be an important part of the educational experience of the program. Students are expected to attend all classes.

If circumstances arise which are beyond a student’s control and they are unable to attend a class, the student should contact the Course Convenor in advance (where possible), so that the convenor can adjust their expectations in relation to numbers for that class. If it is not possible to give advance notice, students should send the convenor an email as soon as possible with evidence to support the reason for failure to attend. 

Examination(s)

There is no final examination for this course.

Assessment Task 1

Class Participation

Details of Task: This component is based on the student's proactive participation in class. Consistent failure to attend and participate in classes will result in a reduced mark. Marks are however based on quality rather than quantity of participation.

Nature of Task: Compulsory and non-redeemable. Failure to complete will result in a mark of zero for this task.

Weighting: 10%

Due date: Ongoing.

Estimated return date: 29 October 2024

Assessment Criteria:

1. You are expected to be involved in class discussion and will not pass merely because you attend class.

2.  Students may be asked random questions in class (so please be up to date with your readings from the prescribed textbook).

3.  Class participation develops your understanding of the material and your analytical and problem-solving skills. It develops your ability to think critically. It provides you with instant and

continuous feedback on your progress.

4. The following factors will be taken into account in assessing class participation:

(i) Quality of preparation judged by consistency and evidence of reading analysis and understanding;

(ii) Quality of contribution to discussion judged by relevance of comments, ability to identify issues, analysis and application of relevant law, awareness of ethical values, ability to present a

persuasive argument and ability to communicate effectively; and

(iii) Attitude to learning and the subject.

5. Infrequent but very good contributions will be more favourably regarded than poorly informed or ill-considered contributions. The quality of questions will be noted.

6. Class attendance is obligatory as this is an intensive course.

Rubric

Criteria	HD (85-100)	D (75-84)	C (65-74)	P (50-64)	F (0-49)
Preparation for class	Each week the student was able to demonstrate that they had listened to the lectures and completed the required readings before attending tutorials. They responded to any questions from the tutor and asked appropriate questions to clarify anything that they did not understand. The student was able to draw on the lecture and reading material in group activities.	Most weeks the student was able to demonstrate that they had listened to the lectures and completed the required readings before attending tutorials. They responded to most questions from the tutor and asked appropriate questions to clarify anything that they did not understand. The student was mostly able to draw on the lecture and reading material in group activities.	Most weeks the student was able to demonstrate that they had listened to the lectures and completed the required readings before attending tutorials. They responded to some questions from the tutor and asked appropriate questions to clarify anything that they did not understand. The student was able to draw on the lecture and reading material in group activities.	The student took part in all of the activities in class but often attended class without having listened to the lectures or completed the readings.	The student was regularly unprepared for activities or simply did not attend classes.
Quality of Interactions	The student makes contributions that are bringing together theoretical and empirical views of the topic under scrutiny using in a critical manner resources and personal experiences. They ask probing questions for other participants to think and they provide real life examples. They go beyond the prescribed readings and resources to inform their contributions.	The student makes contributions that are bringing together theoretical and empirical views of the topic under scrutiny using in a critical manner resources and personal experiences. They ask probing questions for other participants to think and provide real life examples. They make good use of given readings and resources but do not go beyond them.	The student makes contributions that are bringing together theoretical and empirical views of the topic under scrutiny using in a critical manner resources and personal experiences. They fail to ask probing questions for other participants to think and not always provide real life examples. They make good use of given readings and resources but do not go beyond them.	The student makes contributions that are bringing together either theoretical or empirical views of the topic under scrutiny using given resources. They fail to ask probing questions for other participants to think and they do not provide real life examples. They make minimum use of given readings and resources.	A superficial and uncritical expression of personal opinions that fails to contribute anything to the discussion or a simple expression of agreement or disagreement with no justification.
Attendance	Excellent attendance (Attends all tutorials).	Very good attendance (One tutorial missed).	Very good attendance (2 -3 tutorials missed missed).	Attends some of the time (3 - 5 tutorial missed).	Barely attends (more than 5 tutorials missed).

Assessment Task 2

Quiz

Details of Task: This optional quiz consists of 20 multiple-choice questions to be answered online.

The quiz focuses on the quiz is on the following topics: (i) Introduction to Australian Consumer Law; (ii) Key Concepts and Definitions; (iii) Misleading or Deceptive Conduct – General Principles I; (iv) Misleading or Deceptive Conduct – General Principles II; (v) Misleading or Deceptive Conduct and Advertising; (vi) Misleading or Deceptive Conduct and the Internet.

There is no need for research for the quiz. All quiz questions are based on information in the Prescribed Textbook.

Nature of Task: Optional. This assessment task is designed to give students an opportunity to receive feedback on their progress in the course.

Weighting: 0%

Release: 2pm, Monday 26 August 2024

Duration: 30 minutes. Once you have commenced your attempt, you will have 30 minutes to complete it. The quiz will finish after 30 minutes and any open attempts will close and be submitted automatically. Please allow sufficient time to complete your attempt. Backward navigation is not permitted.

Due Date: The optional online quiz will remain open for attempts throughout the semester after the release date. As this quiz is open for more than 24 hours, no time adjustments or extensions shall be applied for this task.

Estimated Return Date: Results are available immediately upon completion of quiz.

Assessment Criteria: The mark for the quiz will be based on the number of correct responses.

Assessment Task 3

Case Note

Details of Task: Write a case-note.

Nature of Task: Compulsory and non-redeemable. Failure to complete will result in a mark of zero for this task.

Weighting: 50%

Word limit: 4,000 words. The ANU College of Law's Word Length and Excess Word penalties policy can be found here.

Submission Requirement: Your submission must be made in a word processing file format (.doc, .docx). PDF or internet files will not be accepted. Footnotes should be used for the referencing of all sources. There are strict formatting requirements with which students are required to comply. The course convenor reserves the right to refuse to mark assignments that are not submitted in accordance with formatting requirements:

• Ensure your student number, eg. uXXXXXXX, appears on the footer of each page;
• Do not manipulate the margins of the page;
• Conform to a standard size and type of font such as 11.5-12 point fonts in Calibri, Arial or Times  New Roman;
• Assignments must be one and a half spaced or double spaced;
• Number all pages consecutively; and
• Students must use footnotes in accordance with the AGLC (4th Edition).

Release: 2pm, Monday 30 September 2024.

Due Date: 5pm Tuesday 8 October 2024. Late submissions (without an extension) are permitted, but late penalties will apply.

Estimated Return Date: 22 October 2024

Marking and Feedback: Marking and feedback will be both specific and general. Please see Marking Rubic below.

Rubric

Criteria	High Distinction	Distinction	Credit	Pass	Fail
Critical Case Analysis	Advances persuasive arguments that effectively analyses the relevant case to current policies, doctrines, and/or practices.	Concise, relevant, and accurate statements of facts and ratio. Advances insightful arguments and clearly identifies and analyses important issues. Strong and original articulation of the contribution that the case makes to relevant areas of law.	Concise and accurate discussion of facts and ratio of the case. Good attempt to identify the contribution that the case makes to relevant areas of law. Some articulation of original argument, analysis, and evaluation of relevant legal issues.	Presents a satisfactory description of the relevant case, policies, and doctrines. Reasoned argument, yet a descriptive summary of material relevant to question.	Poor or incorrect identification of relevant issues and impact of the case. Poor or incorrect statements or analysis of court or individual judges’ decisions. Shows little or no indication that the case has been read and understood. Inappropriate and/or irrelevant content. OR Plagiarism, use of other students’ work and/or ‘recycling’ own work from other units.
Capacity to structure and communicate arguments clearly and effectively	Exceptionally well written. High-level clarity, coherence, and concision demonstrating careful thought and good editing. Free of spelling and grammatical errors.	Well written with good clarity, coherence, and concision demonstrating careful thought and editing. Minor errors of spelling and/or grammar.	Well written with mostly clear, coherent, and concise expression demonstrating editing. Some spelling and/or grammatical errors.	Written with some clear, coherent, and concise expression. Some spelling and/or grammatical errors. Proofing incomplete.	Poorly written with incoherent expression. Major spelling and/or grammatical errors. Proofing incomplete.
Legal writing skills	The case note is consistently well constructed. Impeccable grammar, spelling and punctuation	The essay is generally well constructed with clear paragraphs. Well written. Excellent grammar, spelling and punctuation.	The paper is mostly well constructed; paragraphs may include some information varying from the topic sentence.   Fairly well written. Few errors in grammar, spelling, and punctuation.	Attempts to structure the paper, however, information in paragraphs may vary from the  topic sentence.    Writing requires some  improvement. Errors in grammar, spelling and punctuation	The paper is disorganised; paragraphs have no clear point and/or structure.     Poorly written. Frequent errors in grammar, spelling and punctuation.
Appropriate and accurate acknowledgement of all sources using AGLC4.	Highly selective and skillful use of sources to support answers. All sources were acknowledged accurately and appropriately using AGLC4 citation method.	Selective and good use of sources to support own answers. All sources were acknowledged accurately and appropriately using AGLC4 citation method.	Good use of sources to support answers. All sources were acknowledged accurately and appropriately using AGLC4 citation method.	Sources used excessively or inappropriately, or as a substitute for own answers. Superficial use of material and tendency to paraphrase and/or quote heavily. Most sources acknowledged accurately and appropriately using AGLC4 citation method.	Incorrect use of sources to support own answers OR sources acknowledged incorrectly, inaccurately, or inappropriately with poor use of AGLC4 citation method.

Assessment Task 4

Short answer assignment

Details of Task: The short answer assignment consists of two hypothetical problems. You must answer both questions and each question is worth 20%. Each question has two sub-questions, each worth 10%.

Nature of Task: Compulsory and non-redeemable. Failure to complete will result in a mark of zero for this task.

Weighting: 40%

Word limit: 3,200 words. The ANU College of Law's Word Length and Excess Word penalties policy can be found here.

Submission: Your submission must be made in a word processing file format (.doc, .docx). PDF and internet files will not be accepted. (If applicable) Footnotes should be used for the referencing of all sources. All references should be compliant with the current edition of the Australian Guide to Legal Citation.

Release: 5pm, Wednesday 16 October 2024.

Due Date: 5pm, Friday 18 October 2024 via Turnitin. If you experience extenuating circumstances and cannot attempt the assessment on the due date and time, you should apply for an extension to reschedule the assessment here. The College will give you one final opportunity to complete the assessment, at the same time, one week later. If you have already accessed the assessment, you will NOT be approved to reschedule and will need to complete the task by the due date. As this task is open for more than 24 hours, no time adjustments shall be applied for this task. Due to the nature of the task, late submission (without an extension) is NOT permitted. Please be mindful that if you are in your final semester, rescheduling will have an impact on your eligibility to graduate on time.

Estimated Return Date: Official end of semester results release date.

Assessment Criteria: See rubric below.

Rubric

Criteria	High Distinction	Distinction	Credit	Pass	Fail
Identify core legal issues	All core legal issues are accurately and comprehensively identified.	Almost all core legal issues identified clearly and accurately.	Some detailed and correct core legal issues identified.	Some core legal issues not correctly identified or not clear.	Core legal issues are not correctly identified or not identified at all.
Cite relevant legislative provisions. Apply case-law to the fact to analyse/solve the problem/issues	Thorough application of case-law to analyse/solve the problem/issue and extensive explanation.	Clear application of case-law to analyse/solve the problem with appropriate explanation.	Applies case-law mostly appropriately to analyse/solve the problem and explains why.	Attempts to apply case-law to analyse/solve the problem; case-law not always appropriate and/or some explanation given.	Does not attempt to apply case-law or applies the law incorrectly; little or no explanation why.
Construct and critically analyse arguments	Student has constructed one or more arguments that are sophisticated in the command, synthesis and adaption of complex and diverse content	Student has constructed one or more arguments that are sophisticated in the command, synthesis and adaption of complex and diverse content	Student has identified the core legal issues and has developed one or more arguments some of which are well supported by the relevant primary sources and some which are not.	Student has identified the core legal issues and has developed one or more arguments but has not robustly supported their work by sufficiently engaging with the relevant primary sources.	Student has not presented arguments that are supported by sufficient authority. The work is mostly descriptive and demonstrates little command of the salient issues. The student has neglected to sufficiently identify the core legal issues.
Legal writing skills	The paper is consistently well constructed. Referencing consistently follows AGLC style, with no errors. Beautifully written. Impeccable grammar, spelling and punctuation	The essay is generally well constructed with clear paragraphs. Well written. Excellent grammar, spelling and punctuation. Referencing generally follows AGLC style, with minimal minor errors only.	The paper is mostly well constructed; paragraphs may include some information varying from the topic sentence.   Referencing mostly follows AGLC style, with some minor errors only. Fairly well written. Few errors in grammar, spelling, and punctuation.	Attempts to structure the paper, however, information in paragraphs may vary from the  topic sentence.    AGLC style used inconsistently, with some major errors including some key information missing from the citation. Writing requires some  improvement. Errors in grammar, spelling and punctuation	The paper is disorganised; paragraphs have no clear point and/or structure.   References not according to AGLC style, with frequent errors.   Poorly written. Frequent errors in grammar, spelling and punctuation.

Academic Integrity

Academic integrity is a core part of the ANU culture as a community of scholars. The University’s students are an integral part of that community. The academic integrity principle commits all students to engage in academic work in ways that are consistent with, and actively support, academic integrity, and to uphold this commitment by behaving honestly, responsibly and ethically, and with respect and fairness, in scholarly practice.

The University expects all staff and students to be familiar with the academic integrity principle, the Academic Integrity Rule 2021, the Policy: Student Academic Integrity and Procedure: Student Academic Integrity, and to uphold high standards of academic integrity to ensure the quality and value of our qualifications.

The Academic Integrity Rule 2021 is a legal document that the University uses to promote academic integrity, and manage breaches of the academic integrity principle. The Policy and Procedure support the Rule by outlining overarching principles, responsibilities and processes. The Academic Integrity Rule 2021 commences on 1 December 2021 and applies to courses commencing on or after that date, as well as to research conduct occurring on or after that date. Prior to this, the Academic Misconduct Rule 2015 applies.

 

The University commits to assisting all students to understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. All coursework students must complete the online Academic Integrity Module (Epigeum), and Higher Degree Research (HDR) students are required to complete research integrity training. The Academic Integrity website provides information about services available to assist students with their assignments, examinations and other learning activities, as well as understanding and upholding academic integrity.

Online Submission

You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. You must ensure that you upload the correct document on the specified submission due date and time. Any document modified after the due date and time will either incur a late penalty or will NOT be accepted. Unless an exemption has been approved by the Associate Dean (Education), submission must be through Turnitin in a word processing file format (.doc, .docx). Electronic copies in .pdf file format are not acceptable.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Individual assessment tasks may or may not allow for late submission. Policy regarding late submission is detailed below:

• Late submission not permitted. If submission of assessment tasks without an extension after the due date is not permitted, a mark of 0 will be awarded.

• Late submission permitted. Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item.

• Late submission is not accepted for tests or examinations.

• Late submission with an extension. To ensure equity for all students, the 5% penalty per working day for late submission of work does not apply if you have been granted an extension. Where an extension is granted, the revised due date and submission time will be provided in writing. Importantly, any revised due date is inclusive of weekends and public holidays. Regardless of which day of the week the revised due date falls on, students who submit after that date will be penalised by 5% of the possible marks available for the task per 24-hour period.

Referencing Requirements

The Academic Skills website has information to assist you with your writing and assessments. The website includes information about Academic Integrity including referencing requirements for different disciplines. There is also information on Plagiarism and different ways to use source material. Any use of artificial intelligence must be properly referenced. Failure to properly cite use of Generative AI will be considered a breach of academic integrity.

Returning Assignments

All marks and feedback will be provided by the return date listed in the class summary. 

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure. Extensions may be granted for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

Resubmission is not guaranteed. Please ensure that you have reviewed your submission carefully before you submit.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information.
In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service – including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy.
If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes.

Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Accessibility for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents all ANU students