This course builds on the material introduced in INFS7040 Electronic Commerce for Managers by covering the strategic architecting, development and use of Business IT systems and processes in organisations and business enterprises. Topical issues such as the organizational enterprise architecture and business process management implications raised by e-commerce/e-business/e-government, trust in the enterprise environment, supply chain and customer relationship management systems, legacy information systems integration, data and content management, business analysis, requirements engineering and systems realisation and managerial implementation (including executive judgement) are also covered in the course. An in-depth course project is required as part of the assessment.

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

1. define concepts, theories and processes principles in enterprise systems;
2. demonstrate a critical understanding of enterprise systems and processes theories and current qualityresearch associated with the specific topics covered in this course;
3. apply evidence-based best practice enterprise systems and processes analysis;
4. analyse internal and external dimensions of enterprise systems by using appropriate theories, modelsexamples and personalisations;
5. communicate effectively in oral and written forms about enterprise systems and processes principles,concepts and theories, and their application using appropriate comparisons, logic, arguments and reflections.
6. undertake an applied enterprise systems and processes research project.

Research-Led Teaching

The course uses IT theory and research drawn from high quality peer reviewed literature and materials. Students are encouraged to engage with contemporary management studies and literature, and the IT Body of Knowledge as part of their course participation and learning activities. ANU provides world class library facilities so that students have the best access to high quality peer reviewed literature: http://anulib.anu.edu.au/ (http://anulib.anu.edu.au/)

Field Trips

Nil

Additional Course Costs

Nil

Examination Material or equipment

Nil

Required Resources

Nil

Recommended Resources

A useful textbook for the course is Reynolds, G.W. (2016) IT for Managers, Cengage (not required). Note - other materials have been used in creating the seminar notes/slides.

The following textbooks have also been used in designing this course: (i) Sandoe, K., Corbitt, G., and Boykin, R. (2001) Enterprise Integration. John Wiley and Sons. & (ii) Motiwalla, LF and Thompson, J. (2009) Enterprise Systems for Management. Pearson International. Not recommended for purchase. Other materials will be provided on the Wattle course website.

Staff Feedback

Students will be given feedback in the following forms in this course:

• Written comments
• Verbal comments
• Feedback to the whole class, to groups, to individuals, focus groups

Student Feedback

ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. Students are encouraged to offer feedback directly to their Course Convener or through their College and Course representatives (if applicable). The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. The Surveys and Evaluation website provides more information on student surveys at ANU and reports on the feedback provided on ANU courses.

Class Schedule

Week/Session	Summary of Activities	Assessment
1	Seminar #1: Introduction to Course. ACS Ethics (mandatory for program accreditation).
2	Seminar #2: Organization Science and ES trends.	Due: Assessment A1 Part 1 Reflection. 5 March 2019.
3	Seminar #3: Enterprise Architecture Practice. EA frameworks. EA techniques. EA tools. TOGAF and ZEAF Example use cases.
4	Seminar #4: Enterprise Systems & ERP. ES, ERP/ERP-ot-Cloud, CRM, SCM and PLM (3-D printing) systems
5	Seminar #5: Cloud Computing (ES Special Issue). Cloud models, cloud factors and issues, cloud economics.
6	Seminar #6: Business Process Management & Reengineering. BPR, BPM, ERP-EAI choices. UCM for Assessment.	Due: Assessment A1 Part 2. 01 April 2019.
7	Seminar #7: Enterprise Security Architectures and IT Systems assurance. IT systems assurance, processes, schemas-frameworks, methods. Use of SABSA. IT audit and tools. Use of security architectures for systems assurance.
8	Seminar #8: Enterprise Systems Engineering & Business Analysis Techniques. Enterprise systems engineering - DOD SEP and IEEE1220, Business analysis - BOK/Handbook (selected techniques).
9	Seminar #9: Enterprise Collaboration processes. Collaboration tools, unified communications, BYOD/MDM/MAM/UEM/EMM.
10	Seminar #10: Enterprise data architectures, processing and handling. EDA, Data processing schemas, Data centers.
11	A2 Finalization #11: Finalise A2 Assessment.
12	Seminar #12: Course Review and Closure	Course review and closure. Complete A2 assessment for submission on Wattle. Due: Assessment A2. 30 May 2019.

Tutorial Registration

Not applicable

Assessment Summary

Assessment task	Value	Due Date	Return of assessment	Learning Outcomes
Assessment 1 (A1) Part 1 Short Reflection	2 %	05/03/2019	19/03/2019	5
Assessment 1 (A1) Part 2 Questions	38 %	01/04/2019	29/04/2019	1,2,3,4,5
Assessment (A2) Case Study Analysis	60 %	30/05/2019	04/07/2019	1,2,3,4,5,6

* If the Due Date and Return of Assessment date are blank, see the Assessment Tab for specific Assessment Task details

Policies

ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. Students are expected to have read the Academic Misconduct Rule before the commencement of their course. Other key policies and guidelines include:

• Student Assessment (Coursework) Policy and Procedure
• Special Assessment Consideration Policy and General Information
• Student Surveys and Evaluations
• Deferred Examinations
• Student Complaint Resolution Policy and Procedure

Assessment Requirements

The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, hard copies of all references included in the assessment item.

Moderation of Assessment

Marks that are allocated during Semester are to be considered provisional until formalised by the College examiners meeting at the end of each Semester. If appropriate, some moderation of marks might be applied prior to final results being released.

Participation

Participation is expected in all seminar classes and assessments

Examination(s)

No formal examinations during the examination periods.

Assessment Task 1

Assessment 1 (A1) Part 1 Short Reflection

Details of task: Short formative reflection for entry onto Wattle-Turnitin.

Individual assessment or Group task: Individual assessment only.

Word limit: 200 words (use template)

Presentation requirements: MS Word document.

Submission date: 05 March 2019

Due date for return of assessment: 2 working weeks (excluding non-teaching periods) from submission

Marking Criteria:

Marking criteria are as follows (from Wattle/Turnitin based rubric)

Provide a collaborative reflective contribution to course participant learning through sharing of concepts and ideas.

Assessment Task 2

Assessment 1 (A1) Part 2 Questions

Details of task: Four summative questions for entry onto Wattle-Turnitin.

Individual assessment or Group task: Individual assessment only.

Word limit: 4,000 words (use template)

Presentation requirements: MS Word document.

Submission date: 01 April 2019

Due date for return of assessment: 2 working weeks (excluding non-teaching periods) from submission

Marking Criteria:

Marking criteria are as follows (see five point scale rubric on Wattle/Turnitin for more details)

Present quality evidence of applying technical/business knowledge (principles, concepts and lessons) that have been learned from participating in this course.

Offer evidence of other reading, research, evidence gathering, and quality learning activities done as a consequence of participating in this course. Additional reading, research and exercises that have been done to improve learning.

Include experiences, examples (domestic/international) and relevance making activities in learning; discussions and analysis of risky/complex issues; and reconciliations of the major tensions or arguments in the principles, concepts and lessons drawn from the course.

Draft coherent, concise, well presented, understandable submissions using quality communications.

Assessment Task 3

Assessment (A2) Case Study Analysis

Details of task: A2 is in the form of a small case study analysis exercise for entry onto Wattle-Turnitin.

Individual assessment or Group task: Individual assessment only.

Word limit: 6,000 words (use template)

Presentation requirements: MS Word document.

Submission date: 30 May 2019

Due date for return of assessment: Released with final grade

Marking Criteria:

Marking criteria are as follows (see five point scale rubric on Wattle/Turnitin for more details)

Present quality evidence of applying technical/business knowledge (principles, concepts and lessons) that have been learned from participating in this course.

Offer evidence of other reading, research, evidence gathering, and quality learning activities done as a consequence of participating in this course. Additional reading, research and exercises that have been done to improve learning.

Demonstrate innovation, and ‘thinking outside the box’ in framing and explicating workable, ethical and principled solutions for the complex assessment scenario.

Include experiences, examples (domestic/international) and relevance making activities in learning; and logic driven discussions (analysis and arguments) of risky/complex issues and/or the major problems being addressed.

Draft coherent, concise, well presented, understandable submissions using quality communications.

Academic Integrity

Academic integrity is a core part of our culture as a community of scholars. At its heart, academic integrity is about behaving ethically. This means that all members of the community commit to honest and responsible scholarly practice and to upholding these values with respect and fairness. The Australian National University commits to embedding the values of academic integrity in our teaching and learning. We ensure that all members of our community understand how to engage in academic work in ways that are consistent with, and actively support academic integrity. The ANU expects staff and students to uphold high standards of academic integrity and act ethically and honestly, to ensure the quality and value of the qualification that you will graduate with. The University has policies and procedures in place to promote academic integrity and manage academic misconduct. Visit the following Academic honesty & plagiarism website for more information about academic integrity and what the ANU considers academic misconduct. The ANU offers a number of services to assist students with their assignments, examinations, and other learning activities. The Academic Skills and Learning Centre offers a number of workshops and seminars that you may find useful for your studies.

Online Submission

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Hardcopy Submission

For some forms of assessment (hand written assignments, art works, laboratory notes, etc.) hard copy submission is appropriate when approved by the Associate Dean (Education). Hard copy submissions must utilise the Assignment Cover Sheet. Please keep a copy of tasks completed for your records.

Late Submission

Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted after 10 working days after the due date. Late submission is not accepted for take-home examinations.

Referencing Requirements

Accepted academic practice for referencing sources that you use in presentations can be found via the links on the Wattle site, under the file named “ANU and College Policies, Program Information, Student Support Services and Assessment”. Alternatively, you can seek help through the Students Learning Development website.

Returning Assignments

All assignments will be marked and where appropriate, as noted below in the feedback section of this summary, student feedback will be provided either in:

• Written comments

• Verbal comments

• Feedback to the whole class, to groups, to individuals, focus groups

Extensions and Penalties

Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) Policy and Procedure The Course Convener may grant extensions for assessment pieces that are not examinations or take-home examinations. If you need an extension, you must request an extension in writing on or before the due date. If you have documented and appropriate medical evidence that demonstrates you were not able to request an extension on or before the due date, you may be able to request it after the due date.

Resubmission of Assignments

You are allowed to resubmit your assignments before the specific deadlines. Any submission done after the deadline will be considered as a late submission and the above listed penalty conditions will apply.

Privacy Notice

The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor’s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU email address; and other information. In cases where student end users are asked to submit ‘content’ to a database, such as an assignment or short answers, the database licensor may only use the student’s ‘content’ in accordance with the terms of service — including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor’s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.

Distribution of grades policy

Academic Quality Assurance Committee monitors the performance of students, including attrition, further study and employment rates and grade distribution, and College reports on quality assurance processes for assessment activities, including alignment with national and international disciplinary and interdisciplinary standards, as well as qualification type learning outcomes. Since first semester 1994, ANU uses a grading scale for all courses. This grading scale is used by all academic areas of the University.

Support for students

The University offers students support through several different services. You may contact the services listed below directly or seek advice from your Course Convener, Student Administrators, or your College and Course representatives (if applicable).

• ANU Health, safety & wellbeing for medical services, counselling, mental health and spiritual support
• ANU Diversity and inclusion for students with a disability or ongoing or chronic illness
• ANU Dean of Students for confidential, impartial advice and help to resolve problems between students and the academic or administrative areas of the University
• ANU Academic Skills and Learning Centre supports you make your own decisions about how you learn and manage your workload.
• ANU Counselling Centre promotes, supports and enhances mental health and wellbeing within the University student community.
• ANUSA supports and represents undergraduate and ANU College students
• PARSA supports and represents postgraduate and research students