• Offered by Research School of Management
  • ANU College ANU College of Business and Economics
  • Course subject Management
  • Areas of interest Commerce, Management
  • Academic career UGRD
  • Mode of delivery In Person
  • Offered in Summer Session 2020
    First Semester 2020
    Second Semester 2020
    See Future Offerings

The primary aim of this course is to provide students with the skills and knowledge of communication in the business environment. These skills will contribute to professional graduate attributes and assist with the transition to, or back to, the workforce.  There is a strong focus on the understanding the theory of communication in the business context and it's application to effective business writing at a high level, persuasive and appropriate verbal and non verbal communication,  and interpersonal skills across teams and cultures. 

Learning Outcomes

Upon successful completion, students will have the knowledge and skills to:

  1. Communicate successfully in the workplace, verbally and non-verbally;
  2. Develop critical thinking and analytical skills;
  3. Produce effective professional documents;
  4. Successfully use negotiation skills in business settings;
  5. Apply problem solving strategies to handle customer complaints and difficult situations; and
  6. Successfully use persuasion strategies in leading others.

Other Information

Indicative Assessment

  1. (null) [LO null]

The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website.

Workload

36 hours of direct participation, plus 72 hours of reading, preparation, group work and written work.

Inherent Requirements

Not applicable

Requisite and Incompatibility

You are not able to enrol in this course if you have completed MGMT1001

Prescribed Texts

Indicative readings/textbooks:

Robbins, S 2014, Ganegoda, D (compiler), Communication for Business, Pearson Australia (2nd Ed.), Frenchs Forest. ISBN: 9781442583993


Fees

Tuition fees are for the academic year indicated at the top of the page.  

If you are a domestic graduate coursework or international student you will be required to pay tuition fees. Tuition fees are indexed annually. Further information for domestic and international students about tuition and other fees can be found at Fees.

Student Contribution Band:
3
Unit value:
6 units

If you are an undergraduate student and have been offered a Commonwealth supported place, your fees are set by the Australian Government for each course. At ANU 1 EFTSL is 48 units (normally 8 x 6-unit courses). You can find your student contribution amount for each course at Fees.  Where there is a unit range displayed for this course, not all unit options below may be available.

Units EFTSL
6.00 0.12500
Domestic fee paying students
Year Fee
2020 $3750
International fee paying students
Year Fee
2020 $5760
Note: Please note that fee information is for current year only.

Offerings, Dates and Class Summary Links

The list of offerings for future years is indicative only.
Class summaries, if available, can be accessed by clicking on the View link for the relevant class number.

Summer Session

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
1633 07 Jan 2020 10 Jan 2020 17 Jan 2020 05 Feb 2020 In Person N/A

First Semester

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
2613 24 Feb 2020 02 Mar 2020 31 Mar 2020 29 May 2020 In Person N/A

Second Semester

Class number Class start date Last day to enrol Census date Class end date Mode Of Delivery Class Summary
7582 27 Jul 2020 03 Aug 2020 31 Aug 2020 30 Oct 2020 In Person N/A

Responsible Officer: Registrar, Student Administration / Page Contact: Website Administrator / Frequently Asked Questions